Aging Services Coordinator

At JABA, we believe everyone deserves the opportunity to age with independence, purpose, and the support they need to thrive. We're looking for a compassionate, organized, and resourceful Aging Services Coordinator to help older adults, individuals with disabilities, and their caregivers navigate life's challenges and connect with services that make a meaningful difference.

If you're passionate about helping people, enjoy problem-solving, and thrive in a role that combines case management, advocacy, and community engagement, we'd love to hear from you.

As an Aging Services Coordinator, you'll serve as a trusted guide for individuals and families by helping them understand available resources and develop personalized plans that support their goals and independence.

In this role, you will:

• →Conduct person-centered assessments by phone and through home visits.
• →Develop individualized care plans that reflect each person's goals, strengths, and preferences.
• →Coordinate services with healthcare providers, caregivers, family members, and community organizations.
• →Connect individuals with local, state, and federal resources including Medicare, Medicaid, SNAP, transportation, housing, caregiver support, and other community programs.
• →Provide ongoing follow-up and support for individuals with complex or changing needs.
• →Advocate for individuals experiencing barriers to services.
• →Maintain accurate documentation and case records using electronic data systems.
• →Represent JABA through community outreach, educational presentations, and local events.
• →Build strong partnerships with healthcare providers, nonprofit organizations, and community agencies.
• →Stay current on aging services, public benefits, and community resources through ongoing professional development.

We're seeking someone who combines compassion with professionalism and enjoys helping others navigate complex situations.

• High school diploma or GED.
• At least two years of experience in human services, healthcare, social services, case management, customer service, or a related field.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently while managing multiple priorities.
• Comfortable using Microsoft Office and electronic documentation systems.
• Valid Virginia driver's license, reliable transportation, and willingness to travel throughout the service area.

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, Gerontology, Public Health, Nursing, or a related field.
• Experience working with older adults, individuals with disabilities, or caregivers.
• Knowledge of Medicare, Medicaid, and community resource systems.
• Experience conducting assessments, service coordination, or case management.
• Bilingual language skills are a plus.

At JABA, every day offers the opportunity to make a lasting impact on the lives of individuals, families, and our community.

We offer:

• Meaningful work that changes lives.
• Supportive and collaborative team environment.
• Professional development and certification opportunities.
• Competitive pay and comprehensive benefits.
• Generous paid time off and holidays.
• Retirement plan.
• Opportunities for growth and advancement.
• Flexible work options, including telework eligibility after successful completion of the introductory period, based on business needs.

If you're looking for a career where your compassion, knowledge, and dedication truly matter, we'd love to welcome you to the JABA team.