Business Analyst

United States·JacksonvilleFull Timemid

Business AnalystData & AI

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Quick Summary

Key Responsibilities

trace it through the data pipeline, find the break, and fix or escalate with evidence. Evaluate opportunities to automate recurring manual pr

Technical Tools

Business AnalystData & AI

Are you someone who doesn't just read dashboards, you build them, question them, and trace anomalies back to the source? Jimerson Birr is looking for a Business Analyst who brings both analytical rigor and technical depth to operational problems. This role is for someone who writes their own SQL, owns their data quality end-to-end, and can turn messy operational data into decisions leadership can act on.

No third-party agencies or C2C candidates. Direct applicants only

What You’ll Do

Write and maintain SQL queries to pull, validate, and reconcile operational data from source systems — not just consume reports someone else built.
Build and automate reporting workflows using tools like Power Query, Python, or similar — reduce manual effort, increase reliability.
Identify when a number looks wrong and own the investigation: trace it through the data pipeline, find the break, and fix or escalate with evidence.
Evaluate opportunities to automate recurring manual processes and implement solutions independently or in partnership with IT.
Monitor and report on key performance indicators — track SLA compliance, workload distribution, and workflow efficiency across practice groups.
Maintain data quality in dashboards and scorecards: ensure inputs are timely, accurate, and decision-read
Analyze operational data to surface trends, flag risks, and identify opportunities for process improvement.
Document processes clearly: create SOPs, job aids, and workflow maps that capture how work gets done and how it should get done.
Support leadership with crisp, factual reporting: status updates, risk summaries, and performance snapshots.
Conduct root-cause analysis on recurring issues and document findings with clear, evidence-based recommendations.
Assist with quality assurance by sampling workflows and outputs for accuracy, completeness, and adherence to standards.
Collaborate with operations and leadership to translate goals into measurable outcomes and track progress.

Who You Are

Analytical and detail-oriented — you trust data over assumptions and enjoy finding the story behind the numbers.
Clear communicator who can translate complex data into concise, understandable summaries for non-technical stakeholders.
Organized and thorough — you follow through, keep documentation current, and don’t let details fall through the cracks.
Self-directed, comfortable working independently once direction is set, and doesn’t need hand-holding to stay on track.
Comfortable with ambiguity, able to ask the right clarifying questions and work through problems methodically.