AFTERMARKET INSIGHTS LEAD

Bring data to life and shape how we drive performance across Aftermarket & Customer Support at John Deere ANZ business. Who We Are Integrity. Quality. Humanity. Commitment. Innovation. These are our values and not only what we stand by but what we stand for. We believe in empowering people. We create and deliver solutions. We give back to community. We think differently and we do it better. Our innovative spirit has driven us to continually evolve and deliver solutions to our dealers and our community and made us a business that our people are proud of and proud to work for. At John Deere, we run so life can leap forward. This powerful purpose is our promise to humankind that we will dream, design, and deliver breakthrough products that sustain our world for generations to come. The world is counting on us to feed billions of people and build vital infrastructures in villages, towns and megacities. And we live up to the legacy our founder forged in a one-room blacksmith's shop nearly two centuries ago by creating a culture that brings out the best in all of us. A culture where great ideas thrive because every voice is heard. Title: AFTERMARKET INSIGHTS LEAD Primary Location: Australia (AU) - QLD- Crestmead Job Grade: 07 Hiring Manager: Stephanie Gersekowski ## The Opportunity This is an opportunity for an experienced and motivated Aftermarket Insights Lead to drive analytics,reporting and project coordination across Aftermarket & Customer Support (A&CS) team. In this role, you will deliver actionable insights that strengthen decision-making, improve performance visibility, and support execution of key priorities. You will also play a key role in governance, operational oversight, and project coordination across portfolios, helping bring structure, clarity, and follow-through across the business. What you’ll be doing • Partner with A&CS leadership to track priorities, actions, and key deliverables • Develop and continuously improve reporting suites, dashboards, and performance reporting • Translate business questions into meaningful insights and executive-ready outputs • Support governance across key programs, ensuring clear ownership and timely outcomes • Coordinate and deliver key projects, including communications and events • Improve reporting efficiency through automation and better use of tools • Support the execution and delivery of critical Customer Support programs and systems including, but not limited to, Product Improvement Programs and PowerGard Protection Plans ## About You With strong expertise in data analytics, reporting, and business insights, you are a proactive team player who brings structure, clarity, and impact to your work. What Skills You Need (Required) • Experience in data, analytics, reporting, or business insights roles • Strong ability to translate data into clear, actionable insights • Experience developing reports and dashboards for business stakeholders • Strong stakeholder management and communication skills • Experience managing competing priorities or supporting business operations • Ability to prepare clear, executive-ready materials What Makes You Stand Out (Nice to have) • Experience with reporting tools, dashboards, or data visualisation • Exposure to automation or AI-enabled reporting • Experience in customer support, aftermarket, or operations environments • Experience supporting governance, business rhythm, or project delivery • Exposure to commercial or performance-focused environments You are someone who: • Is analytical, structured, and detail-oriented • Enjoys turning data into insights that drive action • Is proactive and follows through on commitments • Is comfortable working across multiple stakeholders and priorities • Is adaptable and open to improving how things are done • Communicates clearly and influences through insight Why Join Us? At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We are a Global company that truly values its people and provides a broad range of benefits which include a competitive remuneration package, flexible working, social activities, health and safety programs and ongoing training and development opportunities along with other Benefits like- • Friendly and inclusive company culture where wellbeing of our employees is at the forefront of everything we do. • A mature outlook on flexible work arrangements which allows you to truly balance work and life. • Professional Development (Higher Education, Training & Memberships) • 15% Super if you choose to go with John Deere Mercer Super Plan • Paid Parental leave – 16 Weeks for new parents • Annual Leave loading • Purchase Leave & Paid Community Leave We embrace and strive for a workforce that is as diverse, talented and passionate as the communities in which we live and operate, and to provide a workplace where people feel included, valued and supported. We welcome applications from all backgrounds and believe that by understanding and respecting each other’s differences we will perform at our best! If you have the experience outlined above, and the passion to succeed, we would love to hear from you! Please click the 'APPLY' button now and send through your resume and cover letter detailing your previous relevant experience and why you are the perfect candidate for our team. Applications for this position will close at close of business 14 July 2026 Note: Appropriate work authorisations are required in this country prior to application. The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. John Deere Australia is proud to be recognised by Diversity Council Australia Ltd as an Inclusive Employer for three consecutive years: 2021- 2024 John Deere is proud to collaborate with WORK180- an international jobs network that connects smart businesses with talented women.