Associate, Media Operations

At Just Global we live and breathe B2B and believe in igniting B2B relationships. Our independent, global team actively engages with clients to put our deep technical knowledge and unique perspectives of markets and buying processes to work. We maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and drive reoccurring revenue. We are the heart of B2B. 

The Senior Executive / Associate, Media Operations is accountable for supporting the day-to-day media operations process and workflow for a select group of accounts. Working in close collaboration with numerous functions, including but not limited to: Finance, Analytics, Client Services and Media leads. This role supports operational excellence in campaign execution, financial tracking, and process optimization across channels.

This role supports media operations in driving efficiency, improving accuracy in financial reconciliation, and maintaining alignment between cross-functional teams, helping enable media teams to focus on strategy and performance.

• Ensure operational efficiency by maintaining standardized workflows across Media Operations, Finance, and Analytics to support seamless campaign execution.
• Support media plan activation management in close collaboration with Media.
• Manage budget pacing and financial oversight, tracking spend across channels for a select number of accounts, making proactive optimization recommendations, and ensuring alignment with Media, Finance, and Analytics.
• Own vendor partner invoice management, streamlining invoice review and approval processes, acting as the liaison between Finance, Media and vendor partners.
• Oversee monthly actualizations and campaign reconciliation, ensuring timely and accurate spend tracking in collaboration with Finance, Media, and Client Services.
• Support team onboarding and knowledge sharing with new Media Operations teammates.

• Agency knowledge
• B2B Marketing – Client Knowledge
• B2B Marketing – Industry
• B2B Marketing – Media Activation
• B2B Marketing – Media Planning
• B2B Marketing – Media Strategy
• B2B Marketing – Strategy
• B2B Marketing – Vendor landscape
• Campaign trafficking/tagging

• Active listening
• Challenge mediocrity
• Commercially astute
• Eye for detail
• Organized
• Other platforms: Asana, Basis, Nexelus
• Prioritizing
• Problem-solving
• Solutions oriented
• Stakeholder management
• Upwards management

• 2+ years in a digital marketing environment, agency and/or client experience
• 2+ years of working in a collaborative team environment

Being a Just teammate means working in alignment with our Values… 

• Build rapport first. 
• Put yourself in their shoes. 
• Assume positive intent. Give others the benefit of the doubt. 

• Be the guardian of each other’s reputation. 
• Have each other’s back. Help each other out. 

• Create work you can be proud of. 
• Remain open and curious. 
• Improve your work. Improve yourself. 

And in return you can expect… 

• You will be seen, heard, and included as a whole human being 
• Your contribution will be valued, rewarded, and recognized 
• You will develop deep and meaningful relationships that could last a lifetime 
• You will have leaders who are worth following 
• You will have the opportunity to develop yourself and your craft 
• You will have a meaningful chapter in your career path 

These principles guide how we show up for each other, our customers, and the work — because at Trilliad, how we do things matters just as much as what we do.

For our business, our clients, and ourselves.

Good is the enemy of great. Better never stops. Be a Difference-Maker.

Humor and laughter deepen bonds.

Be direct and empathetic. Speak the truth, kindly. Feedback is a gift.

Cultivate relationships. Make space for connection. Care about each other.

Stay curious—seek to understand. Share context—seek to be understood.

Focus, discipline, and rigor count.

Make recognizing greatness a habit.

Hope is not a strategy. Vision matters—so does execution.

Meaningful work takes time. Be patient. Think: the next 90 days and the next 10 years.

Be accountable. Take action. Go the distance.

Prioritize what’s best for the business, the team, and the journey.

No lone wolves. Have each other’s backs and help each other out.

Become irreplaceable.

We don’t sweep things under the rug. Symptoms signal deeper causes. Find the root.

If you want to be part of building a truly great growth company—and if you want to help cultivate a culture that is differentiated and that creates value for customers and colleagues alike—then you might be a fit for Trilliad.

Accepting that invitation means more than bringing your skills, knowledge, and experience to bear in your role. It also means working in alignment with our Leadership Principles, which guide how we show-up for each other, our customers, and the work. Because at Trilliad, how we do things matters just as much as what we do.

When you show up in this way—bringing your best and living our Leadership Principles—you can expect Trilliad to uphold its side of The Trilliad Agreement: a workplace in which we grow, connect, and thrive.

• You’ll stretch your skills and shape your career through work that pushes boundaries and raises the bar.
• You’ll have access to world-class training and development.
• You’ll have the clarity and tools to deliver results that matter.

• You’ll be guided by leaders who are worth following.
• You’ll build relationships that go beyond the job.
• You’ll be invited to offer thoughtful feedback, and when you do your voice will be heard.

• Great results will be recognized and celebrated.
• You’ll work in an environment with teammates who have your back.
• You’ll receive competitive pay and benefits that recognize your impact and support you inside and outside of work.

Trilliad, a market-leading Growth Services Provider (GSP), solves challenges and drives results for Growth Leaders across Sales, Marketing and Customer Success. Trilliad’s full-service solutions deliver competitive advantage for the brands it works with by optimizing their sales and marketing strategies, processes, skills, and technology. Trilliad drives efficiency and predictability at the intersection of Sales, Marketing, and Customer Success to increase seller productivity, lower cost per lead, decrease cost per sale, accelerate time to close, and drive customer lifetime value.

At Trilliad, culture is our backbone. It shapes how we think, behave, and treat one another, and it defines how our clients, partners, and communities experience us. Every company has a culture, and at Trilliad, we make ours intentional—anchored in our Leadership Principles. These principles guide every decision and interaction: putting the company first, obsessing over growth, remembering that business is personal, and ensuring strategy turns into execution. We succeed by being one team, striving for greatness, speaking the truth, and holding ourselves accountable. We lighten up with humor, stay patient and disciplined, run towards problems, celebrate results, and never accept confusion as an option. This is the culture you step into at Trilliad—purposeful, lived, and continually developed.