Sr. Technical Program Manager

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. 

• Lead end-to-end execution of complex technical programs across multiple teams. 
• Define program scope, milestones, dependencies, and delivery plans. 
• Track progress against goals and ensure on-time, high-quality delivery. 
• Identify and resolve blockers to maintain program momentum. 

• Partner with Engineering, Product, Security, Data, and Operations teams to align priorities and execution plans. 
• Coordinate across teams to manage dependencies and ensure clear ownership. 
• Drive alignment through regular communication and structured program reviews. 

• Identify risks, issues, and trade-offs early in the program lifecycle. 
• Develop mitigation plans and ensure timely resolution. 
• Escalate effectively when needed with clear context and options. 

• Provide clear, consistent updates on program status, risks, and milestones. 
• Maintain dashboards and reporting mechanisms to track program health. 
• Communicate effectively with both technical teams and leadership. 

• Contribute to improving program management practices and team execution. 
• Support adoption of standard tools, processes, and operating rhythms. 
• Identify opportunities to increase efficiency and reduce execution friction. 

Within 12 months: 

• Consistent delivery of complex programs on time and within scope. 
• Clear visibility into program status, risks, and dependencies. 
• Strong cross-team alignment and reduced execution friction. 
• Effective risk management and minimal surprises in delivery. 
• Positive feedback from engineering and product stakeholders. 

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field required. 
• 6–10+ years of experience leading technical programs in a software or SaaS environment. 
• Experience managing cross-functional programs across multiple engineering teams. 
• Strong understanding of software development lifecycle and engineering processes. 
• Solid technical foundation with ability to understand system architecture, APIs, and data flows. 
• Strong communication skills, both written and verbal. 
• Proven ability to manage ambiguity and drive execution. 

• Advanced degree (MS or MBA) is a plus. 
• Experience working in SaaS platforms or multi-product environments. 
• Exposure to AI/ML initiatives, platform integrations, or large-scale migrations. 
• Familiarity with Agile or similar development methodologies. 
• Experience working in high-growth or fast-paced environments.

CAD $120,000 – CAD $139,156 annually