Staff Business Operations Manager

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. 

Join the dynamic team at Kaseya as a Staff Business Operations Manager. You will play a pivotal role in driving innovation efficiency, and excellence across our cutting-edges. As an expert in cross-functional collaboration, you will be at the forefront of innovating ideas into successful realities. If you are a strategic thinker, problem solver, and advocate for operational excellence in product management, sign up for this exciting role today.

An organized, excellent communicator to help amplify the success of product management at Kaseya.

The Staff Business Operations Manager will play a critical role in optimizing our product development processes, aligning cross-functional teams, and driving operational excellence within the Product organization. You’ll work closely with Product Managers, Engineering, Design, Customer Success, and other stakeholders to ensure our product roadmap is delivered on time, with quality and impact.

• →Partner with senior leaders and cross-functional teams (e.g. Product, Engineering, Marketing, Finance, Analytics) to jointly problem solve and develop solutions to complex business problems
• →Lead strategic initiatives or projects end-to-end from initial hypotheses to recommendation to operationalization
• →Act as the liaison between leadership, product management, engineering, design, marketing, and sales.
• →Design and implement frameworks and operating models that accelerate operational excellence, decision-making, and best practices
• →Notice areas for improvement and work together to improve processes.
• →Anticipate and mitigate potential risks and challenges in product development.
• →Provide regular updates and reports to senior management.
• →Own and optimize tools that support product operations (e.g., Jira, Confluence, etc.), ensuring teams are trained and workflows are efficient.
• →Encourage professional growth and development of the product organization.

• Bachelor's degree in a relevant field such as Business Administration, Operations Management, Engineering, Computer Science, or related field.
• 4-6 years’ experience in product management, operations, project management, or a related field.
• Experience in cross-functional collaboration.
• Effective communication skills.
• Leadership skills to lead and motivate teams in a fast-paced environment.
• Familiarity with the industry and products.
• Adaptability and the ability to thrive in a fast-paced and ever-changing environment.

Join the fastest growing tech company in the world servicing over 50,000 companies globally! Earn a competitive compensation package that allows you to focus your attention on your passion in the exciting field of technology.

The base salary for this role is CAD $110,000 – $125,000 per year. Total compensation will be determined based on experience and qualifications

A benefits package including:

• Coverage for medical, dental, vision, life, and disability
• Paid Parking
• Paid Holidays
• PTO
• Casual and fun work environment
• Stock options

If this sounds like the right career to fit your personality and interests, please apply, we are looking forward to meeting you!