Sr. Manager Sales & Operations

At KC Overseas Education, we don’t just provide jobs—we create opportunities for innovation, growth, and impact. As a thriving Multinational EdTech company with 12 global locations, we have a strong foothold across South Asia, South-East Asia, and Africa, and we’re rapidly expanding worldwide. With our team of inspired 750+ professionals, we are revolutionizing access to overseas education through cutting-edge technology and unwavering expertise with our industry-leading platforms coursefinder.ai and elanloans.com.

Our mission? To empower students worldwide with seamless access to top universities, bridging the gap between aspiration and reality. If you’re passionate about making a difference in the global education space, this is where you belong!

At KC Overseas Education, we believe work should be more than just a job—it should be an experience that challenges, excites, and rewards you. We’re growing fast, and we want you to grow with us. Through our ever-expanding global reach, we are shaping the future of overseas education—and you can be a part of it.

We are seeking a driven and detail-oriented sales and operations professional to join our International Sales & Operations vertical as Senior Manager. This role is the operational backbone of the international business and responsible for translating strategy into disciplined, day-to-day execution across our 11 active territories (Nepal, Sri Lanka, Bangladesh, Pakistan, UAE, Nigeria, Ghana, Kenya, Philippines, Vietnam, Indonesia).

This position carries a dual mandate of commercial as well as operational aspects and requires someone who is equally comfortable in a partner conversation and a performance spreadsheet. The ideal candidate brings strong B2B sales instincts, a structured approach to operations, and the financial awareness to evaluate partner schemes and track ROI on commercial initiatives.

Ø Execute sales plans and partner engagement strategies, ensuring territory-level targets for applications, deposits, and conversions are met each intake.

Ø Manage day-to-day relationships with channel partners across all active territories, serving as a key point of contact for partner queries, escalations, and performance conversations.

Ø Supervise and support the Partner Specialist team (Inside Sales team) based in India — monitoring calling cadences, follow-up quality, partner coverage, and weekly output against set targets.

Ø Track and drive the conversion of offer letters to deposits through structured follow-up coordination with the Inside Sales team and channel partners.

Ø Monitor application pipelines across all territories on a case-by-case basis; coordinate with Business Unit teams to ensure timely and accurate processing and flag delays proactively

Ø Conduct regular performance reviews with Regional Managers and Regional Officers to assess territory health, identify underperforming markets, and implement corrective action plans.

Ø Executing quarterly partner review meetings — preparing performance data, regional summaries, and intake-wise comparisons in advance.

Ø Participate in international trips and partner visits as required to build relationships, gather market intelligence, and support regional teams in the field.

Ø Assist in the design and rollout of partner incentive schemes by providing territory-level data inputs, tracking uptake and partner response, and reporting actual scheme performance against projected outcomes.

Ø Build and maintain MIS trackers and operational dashboards covering applications, deposits, conversions, partner activity, and Inside Sales metrics.

Ø Analyse regional market trends, competitor commission structures, and partner feedback to surface insights and recommendations for scheme adjustments or new growth initiatives.

Ø Support ROI tracking for active commission and incentive programmes — maintaining cost-per-student data and flagging variances against projected payback periods.

Ø Coordinate with BU Managers and SMEs to ensure the team is updated on partner developments, university changes, curriculum updates, and eligibility requirements for key markets.

Ø Assist in planning region-specific marketing and recruitment campaigns in coordination with Partners and Events teams.

Ø Perform in-depth analysis of country-specific curriculum patterns and eligibility requirements for top universities to support partner briefings and team training.

Ø Ensure alignment between the field team and India-based operations, bridging communication gaps and maintaining a single, consistent view of territory performance.

Link https://www.studies-overseas.com/careers to know more about life at KC.

Ø 10-12 years of proven experience in B2B Sales, with demonstrated success in managing international channel partner relationships and driving revenue growth.

Ø Minimum of 3 years in a mid-to-senior sales or operations role with direct team management responsibility.

Ø Prior experience in the international education, EdTech, or student recruitment industry is strongly preferred.

Ø Experience supporting or contributing to the design and tracking of partner incentive or commission schemes, with an understanding of ROI measurement and cost-per-student economics.

Ø Strong proficiency in MIS management and data analysis — comfortable building and interpreting dashboards, pipeline trackers, and performance reports.

Ø Excellent communication and coordination skills, with the ability to manage relationships across geographies, time zones, and seniority levels.

Ø Financial awareness: ability to track and interpret commission spend, scheme uptake data, and ROI metrics; able to prepare clear performance summaries for senior leadership review.

Ø Strong interpersonal skills with a collaborative working style and a high degree of ownership and follow-through.

Ø Commercially minded with a structured, process-driven approach to managing operations and teams.

Ø Analytical and detail-oriented, with the ability to spot trends, flag risks, and recommend course corrections based on data.

Ø Willingness to travel internationally as required.

Ø Postgraduate degree in Business Management (MBA or equivalent) is preferred.

Work Location- Nagpur