Project Support Officer

This is a consultancy mission at a client site, where you will represent Keystone Solutions as a Project Support Officer. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise and our values to every engagement.

You will reinforce the client's KYC/AML/RCT team (1st Line of Defense) to manage onboarding volumes and KYC remediation exercises. All responsibilities are carried out under Keystone Solutions’ consultancy model.

• →Merchant Onboarding (MR/HR):
  • →Review and analyze onboarding files (legal documents, UBOs, business activity) for Medium-Risk (MR) and High-Risk (HR) merchants.
  • →Prepare validation sheets for internal committee submission (2nd Line of Defense), ensuring compliance with internal procedures.
  • →Collaborate with business teams to obtain missing documentation.
• →AML Alert Processing:
  • →Log and classify alerts generated by monitoring systems (e.g., atypical transactions), external triggers, etc.
  • →Investigate atypical cases: gather additional evidence, draft analysis notes for escalation to Compliance.
  • →Escalate suspicious cases with structured reporting (risk typology, triggers, recommendations).
• →KYC Remediation:
  • →Participate in client portfolio recertification: verify updated data, reclassify risks.
  • →Identify incomplete files and follow up with merchants for missing documents.
• →Reporting & Process Improvement:
  • →Contribute to monthly statistics (e.g., alerts processed, average resolution time).
  • →Propose optimizations (e.g., standardized note templates, HR file checklists).

• Bachelor/Master or equivalent by experience.

• French: Fluent or good
• Dutch: Fluent or good
• English: Fluent, as well as (at least) one local language

• Brussels (hybrid model, minimum 3 days on-site)

• 1–2 years in KYC/AML, preferably in financial institutions, fintechs, or PSFs (onboarding or transaction monitoring experience).
• Operational knowledge of AML/CFT regulations (Belgian Law of 18/09/2017, EU AML5/6 directives).
• Proficiency in screening tools (e.g., Dow Jones) and client databases (e.g., Salesforce).
• Ability to analyze legal documents (KB extracts, statutes, UBO proofs).
• Experience in the payments/acquiring sector (understanding merchant-specific risks) is a plus.
• CAMS, ICA, or equivalent certifications are an asset but not mandatory.

• Rigor and attention to detail (identifying inconsistencies in files).
• Autonomy (quick adaptation to internal processes).
• Teamwork (collaboration with internal analysts and Compliance).
• Professional English (documentation often in English).