Senior Business Analyst Fraud Cluster Consultant

Belgium·Brusselssenior

Business AnalystData & AI

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Quick Summary

Key Responsibilities

Reinforce the Fraud Cluster in the tribe "Customer Servicing and Efficiency" as a Senior Business Analyst,

Technical Tools

Business AnalystData & AI

This is a consultancy mission at a client site, where you will represent Keystone Solutions as a Senior Business Analyst within the Fraud Cluster. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise to dynamic environments and contributing to impactful initiatives.

Responsibilities

~1 min read

→Reinforce the Fraud Cluster in the tribe "Customer Servicing and Efficiency" as a Senior Business Analyst, with strong knowledge of Agile ideation and refinement (EPIC/OPUS) and preferably an understanding of fraud prevention and detection in banking.
→Join a team that provides tools to fight fraud and coordinates the bank-wide strategy against fraud, supporting remote contact interactions, automating processes, and delivering fraud prevention solutions.
→Lead end-to-end features and opuses (Opus owner, feature owner), mastering Agile ideation and refinement techniques.
→Collaborate with squad colleagues and contributors to elaborate on solutions, lead business analysis, participate in functional analysis, facilitate business needs collection, and coordinate stakeholders during ideation and refinement phases.
→Challenge business needs for efficiency, future-oriented solutions, and strategic fit, documenting requirements and ensuring customer experience aspects are covered.
→Translate business/client needs into requirements for target solutions, document needs for autonomous squad progress, and liaise with contributors as needed.
→Prepare and participate in end-to-end testing of new functionalities, report on progress, defects, and risks.
→Support business onboarding for new solutions, map needs with delivered functionalities, and monitor at go-live (change management).
→Identify, communicate, and manage constraints, impediments, risks, and issues to keep progress on track and share transparently.

Requirements

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At least 6 years of relevant experience in a Business Analysis role, including Agile ideation and refinement techniques and Opus ownership.
Knowledge of fraud prevention and detection activities in the banking sector is a differentiating factor.
Expertise in MS Office, especially with data visualization and graphs.
Experience contributing to testing activities and functional analysis, with a technical understanding of functionalities.
Excellent business analytic skills (over 6 years relevant experience).
Project management experience (OPUS and feature ownership, refinement and ideation techniques).
Strong written and spoken communication skills in Dutch, French, and English.
Master’s degree or equivalent by experience.
Analytical mind, conceptual thinking, curiosity, efficiency orientation, ownership, autonomy, team spirit, customer centricity, stakeholder management, structured approach, problem-solving skills, and openness to change.

What We Offer

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✓Consultancy Nature: Embrace your identity as a consultant, working on-site and representing Keystone Solutions in every engagement.

✓Dynamic Projects: Experience a wide variety of challenges across different client environments, ensuring no two missions are ever the same.

✓Turbo-Charged Learning: Accelerate your professional development and broaden your expertise through exposure to diverse projects and continuous learning opportunities.

✓Skyrocketing Ambition: Grow your career within a framework that values ambition and supports your upward trajectory.

✓K-Stone Values: As a K-Stone, you bring our core values—integrity, excellence, and collaboration—to every client mission.

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.