Manager, GTM Strategic Intelligence & Advanced Analytics

United States·Bostonmid

AnalyticsData & AI

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Overview

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.

Technical Tools

AnalyticsData & AI

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

The Manager/Sr. Manager, GTM Strategic Intelligence & Advanced Analytics will help further Klaviyo's strategic intelligence capability for the Go-to-Market (GTM) organization. This role sits within GTM Strategy & Operations, reporting to the Head of GTM Strategic Intelligence & Analytics, and serves as an analytical thought partner to Executive Leadership, Sales, Customer Success, and Revenue Operations, by transforming complex data into predictive insights, strategic recommendations, and executive decision support.

You will develop the analytical frameworks, predictive & scenario models, AI-enabled insights, and executive narratives that shape how Klaviyo grows revenue, retains customers, allocates investments, and evolves its GTM strategy.

The ideal candidate is intellectually curious, strategically and analytically minded, proactive in seeking solutions to challenging problems, and highly focused on driving strategic decision making. Success in this role requires exceptional business acumen, deep analytical expertise, executive communication skills, and strong technical capabilities across AI-enabled analytics.

Serve as a trusted advisor to GTM and Executive Leadership, translating complex business performance data into actionable recommendations, driving strategic analytics and supporting initiatives that shape the growth trajectory of Klaviyo
Develop executive narratives, monthly and quarterly business reviews, strategic planning materials, business cases, and GTM strategic investment analyses that influence company priorities.

Create predictive models and scenario analyses that identify revenue opportunities, customer risk, capacity needs, and future business performance.
Develop measurement frameworks that evaluate the impact of GTM, Product, AI, Sales, and Customer Success initiatives.

Deliver high impact strategic and root cause analytics across operations and the customer lifecycle, highlighting insights that improve new business growth, customer retention, revenue growth, territory and quota strategy, resource allocation, and operating performance.
Dissect trends, quantify opportunities, and undertake customer and driver based journey analytics to support business planning & strategic decision making within GTM
Partner with Sales, Customer Success, Revenue Operations, and Product teams to shape GTM strategy and operations frameworks through data-driven recommendations.

Build scalable analytical frameworks, AI-enabled insights, and automations that improve forecasting, planning, executive decision-making, and organizational effectiveness.
Partner with Product Analytics, Data Science, Data Engineering, GTM & Revenue Operations to operationalize advanced analytics and establish GTM Strategic Intelligence as a core capability across the business.

7+ years of experience in Analytics, Business Intelligence, Data Science, Revenue Operations, or Strategic Planning within a SaaS or technology company.
Demonstrated experience influencing executive leadership through data-driven recommendations and strategic analysis.
Strong business acumen with experience supporting revenue growth, forecasting & modeling, customer & pipeline analytics, or GTM strategy.
Proven ability to translate complex analytical findings into executive-ready narratives and business recommendations.
Experience leading ambiguous, cross-functional strategic initiatives from concept through execution.
Comfortable operating independently while partnering across , Sales, Customer Success, Data Science, Product, Finance, and Executive Leadership.

Requirements

~1 min read

Expert SQL with experience building complex analytical queries and scalable data models
Deep experience with Snowflake or modern cloud data warehouses
Strong experience with Python and methodologies for statistical analysis, predictive modeling, and automation
Experience building executive dashboards using Tableau, ThoughtSpot, Power BI, Streamlit, or similar BI platforms
Experience working with Git/GitHub and collaborative development workflows
Advanced Excel / Google Sheets modeling skills

Experience developing predictive models, statistical inference, experimentation, or machine learning
Familiarity with AI platforms and LLM tooling including ChatGPT, Claude, Cursor, OpenAI APIs, LangChain, or similar technologies
Experience building workflow automations using tools such as n8n, Airflow, or similar orchestration platforms

What We Offer

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We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).