Sales Manager, Large Enterprise

United States·New Yorkmid

OtherEnterprise

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Quick Summary

Overview

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.

Key Responsibilities

You'll lead a team of experienced Enterprise AEs focused on large, complex deals in the East Coast region. This is an execution-first leadership role — you'll be accountable for pipeline health, forecast accuracy, and the development of your team.

Requirements Summary

4+ years managing enterprise or strategic sales teams in SaaS; MarTech, CRM, or e-commerce experience preferred 6+ years of enterprise selling experience into Fortune 5000 accounts, with a consistent track record above quota Fluency in sales…

Technical Tools

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At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Klaviyo is the B2C CRM built for consumer brands — combining customer data, segmentation, and campaign execution across email, SMS, and owned channels in a single platform. We closed 2025 at $1.2B in revenue (+32% YoY), with Q4 alone coming in at $350M (+30% YoY) — a record quarter. We've raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year. We're scaling up-market and this role sits at the center of that motion.

Responsibilities

~1 min read

→Own the team forecast: set the cadence, track leading indicators, and drive accountability quarter over quarter
→Recruit and develop seasoned enterprise sellers; partner with TA to build the bench as we scale
→Build and execute regional enterprise strategy in close coordination with senior leadership, product, marketing, and customer success
→Help your team manage pipeline quality, prioritize deals, and close large, multi-stakeholder opportunities
→Identify skill gaps and run targeted coaching — individual and group — to raise the floor and ceiling of the team
→Partner with Business Development, Solutions Engineering, Partnerships, Finance, Legal, and Customer Success to run tight enterprise account motions
→Surface pipeline and performance insights to senior leadership with clear recommendations
→Handle conflict, underperformance, and process friction directly and constructively

4+ years managing enterprise or strategic sales teams in SaaS; MarTech, CRM, or e-commerce experience preferred
6+ years of enterprise selling experience into Fortune 5000 accounts, with a consistent track record above quota
Fluency in sales metrics, pipeline management, and Salesforce; you run your business from data
Experience with MEDDPICC and Command the Message
Comfortable engaging C-suite stakeholders and navigating complex, multi-threaded deals
Familiarity with AI tools and a practical interest in using them to work faster and sharper — this matters here
Working knowledge of e-commerce KPIs, consumer behavior, and the broader CRM/CDP/marketing automation landscape

Category-defining position: we're the only purpose-built B2C CRM at scale
Real enterprise momentum: we're moving up-market fast, with the product and GTM infrastructure to back it
Strong financial footing: $1.2B in 2025 revenue, 32% growth, raised 2026 outlook
A place that takes execution seriously — and gives you the tools, team, and support to deliver

#LI-Hybrid #LI-CR1

What We Offer

~2 min read

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).