Partner Account Manager (Position located in Singapore)

Singapore·Singaporemid

SalesOtherPartner Account ManagerAccount Manager

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Quick Summary

Key Responsibilities

Build and maintain strong relationships with key partners reselling KnowBe4 products Conduct deep discovery to understand the partners’ organizational structure,

Requirements Summary

High school diploma or GED required Bachelor’s Degree in a relevant

Technical Tools

SalesOtherPartner Account ManagerAccount Manager

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

Responsibilities

~2 min read

→Build and maintain strong relationships with key partners reselling KnowBe4 products
→Conduct deep discovery to understand the partners’ organizational structure, goals and objectives as well as motivators for partner reps
→Develop a comprehensive understanding of your partners business and operations
→Conduct initial onboarding with assigned partners
→Collaborate with partners to develop mutually beneficial, strategic business plans to achieve sales targets
→Enable partners to equip them with positioning, product knowledge, selling best practices and demand generation tools
→Communicate the value of reselling KnowBe4 to increase partner investment
→Engage partner leadership and KnowBe4 leadership to gain executive buy-in and commitment
→Maintain clear and consistent communication with various teams at partner organizations
→Drive partners to the portal to utilize marketing campaigns and demand generation tools and assist them in implementing marketing campaigns
→Coordinate and collaborate on joint marketing efforts and tie it into business goals to deliver ROI
→Collaborate with and support direct sales and customer success teams where needed to manage the overall partner relationship
→Monitor partner performance and track key performance indicators (KPIs)
→Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts and maintain a healthy pipeline/accurate forecasting
→Maintain accurate and thorough records in Salesforce.com
→Ensure partner compliance with partner agreements
→Drive adoption of company programs among assigned partners
→Set clear expectations with partners so that they understand rules of engagement, best practices and overall expectations of the partnership

Requirements

~1 min read

High school diploma or GED required
Bachelor’s Degree in a relevant field a plus
Familiarity with standard concepts, practices and procedures within the IT Security Field
Minimum 3 years of sales experience (exceeding quota on a consistent basis), Channel Sales required
Experience with Salesforce preferred
Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
Strong understanding of partner ecosystems and channel sales
Excellent verbal and written communications
Excellent time management and organization skills
Strong collaborative and teamwork skills
Strong analytical, strategic mindset, and negotiation skills
Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of channel partners
Passionate about business and willing to go the extra mile

What We Offer

~1 min read

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.