Sales Development Representative Intern (Hybrid)

United States·Arlingtonentry

SalesOtherSales Development RepresentativeSales Development Representative Intern

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Overview

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SalesOtherSales Development RepresentativeSales Development Representative Intern

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

Responsibilities

~1 min read

→Map company structure and verify their information to find workable accounts
→Map and identify appropriate contacts from the workable accounts
→Learn critical elements of prospecting conversations in preparation for qualification calls
→Role-play to learn conversation best practices, mirroring, labeling, and objection-handling techniques
→Conduct calls and emails to drive solid demo bookings
→Schedule and hand-off demo ready lead to quota carrying Sales Representatives
→Learn how to organize, clean, prospect, and maintain our CRM database
→Shadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skills
→Listen to demos of sales calls from Account Executives of varying levels of tenure
→Work with cross-functional sales teams to understand the KnowBe4 business model better

Get a full understanding of the Sales Roadmap to Success
Get a solid understanding of the Information Technology industry and the importance of security awareness training within a prospect’s organization
Learn all critical elements of a solid sales prospecting process
Learn and complete a successful sales handoff from prospecting efforts
Apply negotiating skills effectively
Translate classroom experience into practical application during the internship

Attend all scheduled professional development events for the intern program
On-the-job training to learn the best business practices related to prospecting and sales
Time with inspiring sales leaders who are committed to providing ongoing training & mentoring

Industry, KnowBe4 and Sales process training at the beginning of the internship
Learn key terms related to KnowBe4 and cybersecurity
Role-playing to learn conversation best practices, mirroring, labeling and objection-handling techniques
Learning best practice techniques for calling and emailing prospects
On-the-job training in key sales development steps and strong administrative disciplines
Learn time management and balance of workload

Requirements

~1 min read

Strong Communication and Empathy
Confident and Positive
Resilient and Adaptable
Competitiveness and Tenacity
Collaborative Team Player
Good computer skills

Must be a Junior or Senior candidate
Degree in Hospitality, Communications, Customer Service, Marketing or Business Management/Administration

What We Offer

~1 min read

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.