Kogan3mo ago

Graduate Product Tester

Australia·South MelbourneFull Timemid

OtherGraduate

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Quick Summary

Overview

We're looking for an inquisitive and solutions focused team member to help drive the Kogan.com customer experience! An e-Commerce industry leader, this role is a terrific stepping stone into a career with longevity and continual development!

Technical Tools

ecommerce

Our Product Testers play a key role in delivering our customers a quality product, by conducting usability testing on a broad range of Kogan.com products and providing accurate reporting to ensure the quality and safety of the product, in line with Kogan.com and Australian Industry standards. By striving to make every customer experience a positive one, they're able to facilitate the growth of our business!

This is a great opportunity for a recent graduate to kick off their career, working in a dynamic, fast-paced and innovative space and providing exposure to how a growing, ASX listed business runs!

Completing usability testing on a wide range of electrical and non-electrical products

Breaking down associated products and completing formal reports to evaluate build quality, component quality and suitability of components

Sharing reports and finding with relevant internal and external stakeholders, and suppliers

Providing advice on the relevant AS/NZS standards for tested products

Suggesting improvements and any changes that should be implemented in products being evaluated or existing range where applicable

Collaborating with other departments to provide solutions and fixes to any identified problems across our product range

Working with the product and Support teams to confirm identified issues are resolved in updated samples and software that is provided

Ensuring that the testing area is maintained, kept clean and free from any Occupational Health & Safety hazards.

University Degree qualified in a relevant field (Mechanical Engineering, Electronic Engineering, Electrical Engineering or similar)

Previous experience in an internship or work experience capacity within Product Testing will be highly regarded

An exceptional problem solver with strong attention to detail

Tech-savvy and have an ability to use various cloud-based tools in daily work to improve efficiency and productivity

Comfortable building and maintaining effective relationships, through exceptional communication and engagement

Ready to challenge, be challenged, and work within our highly disruptive business model.

Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future

Your role has a lot of ownership, autonomy and little red tape

You’ll be empowered to achieve positive outcomes and your work will have a real impact

You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia

Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ

A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!