Kyivstar
Kyivstar2mo ago
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Business Analyst

All,AlbengaRemoteFull-Time (Full Remote)mid
OtherBusiness AnalystData & AI
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Quick Summary

Requirements Summary

mobile and web solutions, as well as design

Technical Tools
OtherBusiness AnalystData & AI
We are seeking a Business Analyst with expertise in Creatio (formerly bpm’online) to support the implementation, customization, and optimization of Creatio’s CRM and BPM capabilities. The ideal candidate will bridge the gap between business needs and technical execution by analyzing processes, gathering requirements, and supporting low-code development projects.

About us

Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar, one of Ukraine’s largest telecom operators.

Our mission is to change lives in Ukraine and around the world by creating technological solutions and products that unleash the potential of businesses and meet users’ needs.

Over 600+ KS.Tech specialists work daily in various areas: mobile and web solutions, as well as design, development, support, and technical maintenance of high-performance systems and services.

We believe in innovations that truly bring quality changes and constantly challenge conventional approaches and solutions. Each of us is an adherent of entrepreneurial culture, which allows us never to stop, to evolve, and to create something new.
  • Collaborate with stakeholders to gather and document business and functional requirements
  • Analyze and model business processes; recommend improvements using Creatio’s tools
  • Configure and customize Creatio applications using low-code/no-code tools
  • Support full project lifecycle from requirements through testing and deployment
  • Develop user stories, acceptance criteria, and test cases
  • Work closely with developers, QA, and solution architects to ensure alignment
  • Conduct UAT sessions and end-user training
  • Maintain system documentation and knowledge base articles
  • Serve as an advocate for no-code best practices within the broader Creatio ecosystem
  • 2+ years of experience as a Business Analyst, preferably in CRM or BPM systems
  • 1+ year hands-on experience with Creatio platform (CRM or Studio version)
  • Strong understanding of business process management (BPMN), CRM principles, and workflow automation
  • Experience in eliciting requirements, writing specifications, and facilitating workshops
  • Familiarity with Agile/Scrum methodologies and project management practices
  • Basic understanding of low-code development and Creatio’s no-code configuration tools
  • Excellent communication and collaboration skills to work with business stakeholders, developers, and cross-functional teams
  • Strong analytical, communication, and problem-solving skills
  • Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field
  • Creatio Business Analyst certification (if available)
  • Experience with Creatio Marketplace solutions or integration tools (REST API, OData)
  • Knowledge of relational databases (e.g., PostgreSQL, MS SQL) and data modeling
  • Experience with data visualization or reporting tools (e.g., Power BI, Tableau)
  • Ability to work independently and collaboratively in cross-functional teams
  • Office or remote — it’s up to you
  • Remote onboarding
  • Performance bonuses for everyone (annual or quarterly — depends on the role)
  • We train employees: with the opportunity to learn through the company’s library, internal resources, and programs from partners
  • Health and life insurance
  • Wellbeing program and corporate psychologist
  • Reimbursement of expenses for Kyivstar mobile communication
  • Location & Eligibility

    Where is the job
    Worldwide
    Fully remote, anywhere in the world
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    February 19, 2026
    First seen
    March 26, 2026
    Last seen
    April 29, 2026

    Posting Health

    Days active
    34
    Repost count
    1
    Trust Level
    38%
    Scored at
    April 29, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Kyivstar

    Kyivstar is the leading telecommunications provider in Ukraine, serving millions with a wide range of communication services and innovative technologies.

    Employees
    3k+
    Founded
    1994
    View company profile
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    KyivstarBusiness Analyst