People and Culture Manager

New Zealand·Aucklandmid

OtherPeople And Culture Business Partner

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Quick Summary

Overview

At Lancom, people are at the heart of everything we do. We’re a growing technology and managed services business, and we’re looking for an experienced People & Culture Manager who loves being hands-on and making a real impact.

Requirements Summary

You’re a seasoned HR generalist who enjoys variety, autonomy and accountability. You’re equally comfortable advising leaders as you are doing the operational work yourself.

Technical Tools

OtherPeople And Culture Business Partner

At Lancom, people are at the heart of everything we do. We’re a growing technology and managed services business, and we’re looking for an experienced People & Culture Manager who loves being hands-on and making a real impact.

This is a true “doing” role — ideal for someone who enjoys owning the full employee life cycle, partnering closely with leaders, and building practical, people-first solutions that support both culture and commercial outcomes.

About the Role

~1 min read

As our People & Culture Manager, you’ll lead and deliver all aspects of People & Culture across the business. You’ll work closely with the Senior Leadership Team, acting as a trusted advisor while also rolling up your sleeves to execute day-to-day HR operations.

People & Culture Operations

Keeping all People & Culture policies and practices current, compliant and clearly communicated
Managing employee relations matters with confidence, fairness and care
Owning onboarding and offboarding experiences that genuinely set people up for success
Driving meaningful performance and salary review cycles

Talent & Recruitment

Managing end-to-end recruitment and candidate experience
Building strong talent pipelines and succession plans
Partnering with marketing on employer branding initiatives

Learning, Development & Performance

Designing and delivering learning and development initiatives
Supporting leadership capability and career progression

Engagement, Culture & Wellbeing

Strengthening engagement across a hybrid workforce
Turning engagement data into practical actions
Bringing culture to life through events, rituals and everyday people practices
Leading wellbeing, health and safety initiatives

Office & Workplace Experience

Maintaining a welcoming, engaging office environment
Managing landlord and tenant relationships

You’re a seasoned HR generalist who enjoys variety, autonomy and accountability. You’re equally comfortable advising leaders as you are doing the operational work yourself.

You’ll bring:

7+ years’ experience in a generalist HR role (including recruitment), ideally within technology, professional services or an MSP environment
Proven experience leading a People & Culture function
Strong knowledge of New Zealand employment law and health & safety legislation
Excellent relationship-building, communication and emotional intelligence skills
A practical, solutions-focused mindset with strong systems and data literacy
A genuine enjoyment of being hands-on — this role is not a purely strategic position
A tertiary qualification in HR, Business, Psychology or similar is preferred, along with leadership coaching experience.