Lawyer Support Associate - Woodstock Legal Services (6-month FTC)

The Woodstock vision was to create a law firm that felt different, one where lawyers had true freedom and flexibility within a community of grade A lawyers and the best operational and regulatory support on offer - all while ensuring our clients remain our constant focus.

Since 2014, Woodstock has grown into a thriving community of lawyers, built on the principle that legal practice can be both professional and personal. We set out to create a place where lawyers have the freedom to shape fulfilling careers, and where clients benefit from clear, expert advice delivered with genuine care.

That vision remains at the heart of everything we do. By joining the Lawhive Group, we are strengthening this vision - combining the trusted relationships and values that define Woodstock, with innovative tools that ease the pressures of legal work. This means our lawyers can dedicate more time to what matters most: guiding and supporting our clients.

Our Lawyer Support Team is the driving force behind everything we do – the go-to contact for lawyers working at Woodstock, ensuring they have everything they need to focus on what they do best: delivering expert legal advice and an exceptional client experience.

You’ll be at the heart of it all – keeping operations running smoothly, managing the details, and creating a seamless experience across every touchpoint. From platform guidance and case management support to handling compliance-related questions, your work will make a real difference in how our lawyers and clients experience Lawhive.

If you’re organised, proactive, and thrive on getting the details right, this could be the perfect role for you. Whether you already have some legal or office experience, or you’re ready for your next big step, we’re looking for someone with initiative, a strong work ethic, and a genuine passion for administration and support.

This is an excellent opportunity to join a fast-growing, forward-thinking company that genuinely values its people and invests in their development. You’ll be part of a dynamic start-up environment where your work helps shape the future of the legal industry.

• Send ID checks and client care letters via our e-verification system (Legl)

• Troubleshoot client issues and review verification results

• Certify ID for clients using paper-based checks

• Learn what qualifies as valid ID and source of funds documentation

• Open and manage new legal files in LEAP

• Ensure compliance requirements are completed accurately

• Support both consultants and the internal legal team

• Help onboard new consultants and provide professional, friendly support

• Build strong working relationships across the business

• Respond to queries by email, phone, or Teams

• Collaborate with teammates to manage priorities and meet deadlines

• Experience working within an admin, operational or customer support role

• A genuine love of organisation, detail, and process

• Strong communication and problem-solving skills - you’re calm under pressure and confident in resolving issues quickly

• Highly organised, with excellent attention to detail and the ability to manage multiple requests at once

• Proactive - you take ownership, spot gaps, and act on them

• A passion for improving legal services and making a difference through technology

• Professional, discreet, and reliable – especially with sensitive client data

• Introductory call with our Talent team

• 1:1 with your hiring manager

• Technical interview

• We offer!

At Woodstock Legal Services we know that diversity of thought is critical to delivering outlier outcomes. As such, we’re always working hard to ensure we build a diverse, inclusive team. We’re not yet where we want to be but as we scale we’ll only ever increase the focus we apply to this.