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Care Guide

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Quick Summary

Overview

About Leap Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal.

Key Responsibilities

Serve as the primary contact for patients, responding to inquiries with clarity, empathy, and efficiency. Educate patients and providers on home infusion processes, including medication handling, storage, and administration protocols.

Requirements Summary

Required: 3–5 years of nursing or pharmacy experience, preferably with infusion therapy or specialty medications. Active clinical license or certification: Registered Nurse (RN), Certified Pharmacy Technician (CPhT), or Medical Assistant (MA).

Technical Tools
customer-success

Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal.

About the Role

~1 min read
  • 3–5 years of nursing or pharmacy experience, preferably with infusion therapy or specialty medications.

  • Active clinical license or certification: Registered Nurse (RN), Certified Pharmacy Technician (CPhT), or Medical Assistant (MA).

  • Strong patient coordination or case management background.

  • Excellent written and verbal communication skills.

  • High level of organization and attention to detail; able to juggle multiple responsibilities seamlessly.

  • Comfortable working remotely and independently.

  • Available to work full-time Pacific Standard Time (PST) hours.

  • A strong patient-first mindset, with a focus on improving care experiences and outcomes.

Nice to Have

~1 min read
  • Experience in a healthcare startup or fast-paced care delivery environment.

  • Fluency in Spanish (spoken and written)

At Leap, we’re building an outlier company with real impact — and that takes focus, energy, and commitment. If that excites you, we’d love to hear from you.

Leap is an equal opportunity employer and welcomes applicants from all backgrounds. We’re committed to building a team that reflects a diversity of perspectives, experiences, and identities.

Location & Eligibility

Where is the job
United States
Remote within one country
Who can apply
US

Listing Details

Posted
March 25, 2026
First seen
May 7, 2026
Last seen
May 7, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
23%
Scored at
May 7, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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leapCare Guide