Quality Assurance Analyst

• Develop and implement outgoing quality control plans for mass production and New Product Introduction (NPI), including preparation of detailed inspection reports and final quality approval documentation for Chemistry related Quality Inspection and Planning.

• Establish, review, and continuously improve outgoing inspection standards and procedures; conduct regular training sessions to ensure inspectors and operators adhere to defined quality requirements.

• Monitor quality performance dashboards (e.g., HAQDX, RES) and key KPIs, identify adverse trends, and drive continuous improvement initiatives to enhance outgoing quality performance.

• Evaluate inspection equipment, gauges, and testing tools to ensure adequacy and accuracy; recommend calibration, upgrades, or new equipment introduction as needed.

• Analyze field claims, CEO reports, in-house defects, and rework trends to redesign and strengthen inspection processes, ensuring early detection and prevention of recurring issues.

• Monitor daily lot inspection results and make data-driven release/hold decisions to ensure only conforming products are shipped to customers.

• Lead root cause analysis (RCA) activities for internal and external quality issues, issue NCRs, assign responsible teams, and verify the effectiveness of corrective and preventive actions.

• Collect combined and analyzed Costs of Internal Failure, External Failure, Appraisal and Prevention cost. Perform internal audit for manufacturing teams, in-house parts, and main/sub assembly line to achieve quality KPI by managing Internal Failure cost. Collect all data from field defect in Washing machine & Dryer LG ERP system. Analysis about each defect type. Classification for Analyzed defects. Compare and analyze each defect type, monthly, yearly, by site in other country subsidiaries to identify the cause of the defect.

• Monitor quality performance dashboards (e.g., HAQDX, RES) and key KPIs, identify adverse trends, and drive continuous improvement initiatives to enhance outgoing quality performance.

• Evaluate inspection equipment, gauges, and testing tools to ensure adequacy and accuracy; recommend calibration, upgrades, or new equipment introduction as needed.

• Work closely with cross-functional teams to address Chemical/material quality issues and optimize rework procedures, ensuring cost-effective solutions.

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.