Director of Hotel Sourcing & Supply Chain

Lindblad Expeditions is a pioneering expedition travel company that offers immersive, ship-based and land-based adventures to some of the planet’s most remote and awe-inspiring destinations. Founded in 1979 and headquartered in New York City and Seattle, the company operates a fleet of nimble, purpose-built vessels and partners with National Geographic to deliver transformative travel experiences across all seven continents. With a strong commitment to sustainability, conservation, and responsible tourism, Lindblad Expeditions is recognized as a leader in ecotourism and exploration, providing guests with expert-led journeys that foster deeper connections with nature and culture.

Lindblad Expeditions is seeking a dynamic Director of FBH Sourcing & Supply Chain to lead our end-to-end Hotel supply chain operations for the Cruise Division. This leader will oversee demand and supply planning, strategic sourcing, procurement operations, and close collaboration with Logistics to ensure the reliable and timely delivery of FBH items to the ships. Categories under scope are food, beverage, hotel suppliers, gallery/merchandising, and medical supplies.

This role is responsible for developing the sourcing strategy for over $20M in annual spend while ensuring operational excellence across planning, procurement, supplier management, and service performance. The Director will work closely with Hotel Operations and Hotel Directors on the vessels to support superior guest service onboard.

• Strengthen planning processes including influencing demand forecasting, warehouse vs. cross-dock vs. ship-to-port, calendar of activities per season, and resource planning
• Warehouse inventory management including safety stocks, reorder points, MOQs, lead times, and par levels
• Optimize inventory across network balancing service and working capital
• Influence future onboard replenishment

• Strategy for global vs. regional/local sourcing
• Define sourcing seasons and strategies across food (dry, frozen, produce), beverage, and hotel categories
• Execute seasonal sourcing, TCO analysis, and negotiations
• Partner with MXP to improve quote analysis, particularly on dry
• Develop category strategies for commodities such as beef, fish, and wine
• Develop agreements, contracts, and long-term supplier relationships

• Oversee purchase order execution, fulfillment, delivery, and issue resolution
• Standardize and streamline procurement processes
• Partner with Logistics to ensure timely, cost-effective global distribution

• Lead and mentor team members
• Manage performance through goals, reviews, and development
• Drive a strong team culture and engagement

• Create vision for the team and roadmap to achieve it
• Continuously assess workloads and adjust organization

• Establish and track KPIs across service, inventory, cost, and lead times
• Drive process improvements across planning, sourcing, and procurement
• Collaborate on systems and digital roadmap

• Build strong partnerships with Hotel Ops and shipboard personnel
• Proactively manage communications
• Cultivate supplier and partner relationships

This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of people so classified or assigned.