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Support Specialist L3

IndiaIndiaRemoteFull-timemid
Customer SupportOtherL3 Support Specialist
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Quick Summary

Overview

- Provide expert service support as L3 specialist for the service. - Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.

Technical Tools
Customer SupportOtherL3 Support Specialist
-       Provide expert service support as L3 specialist for the service.
-       Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.
-       Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact.
-       Proactive and timely update assigned tasks, provide response and solution within agreed team's timelines.
-       Problem corrective action plan proposals.
-       Deploying bug-fixes in managed applications.
-       Gather requirements, analyze, design and implement complex visualization solutions
-       Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.
-       Tasks may include monitoring, incident/problem resolution, documentations, automation, assessment and implementation/deployment of change requests.
-       Provide technical feedback and mentoring to teammates

Listing Details

Posted
December 29, 2025
First seen
March 26, 2026
Last seen
April 22, 2026

Posting Health

Days active
26
Repost count
0
Trust Level
30%
Scored at
April 22, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Support Specialist L3