Level 3 Supply Chain Practitioner Apprenticeship

Level 3 Supply Chain Practitioner Apprenticeship – Campari Group

Campari Group is a global leader in the premium spirits industry, with a portfolio of over 50 well-known brands including Aperol, SKYY and Wild Turkey. Founded in 1860 and headquartered in Milan, the company operates in over 190 countries and employs around 4,000 people worldwide. The London office plays a key role in supporting UK operations.

We are looking for a motivated and detail-oriented individual to join us as a Supply Chain Practitioner Apprentice, supporting the logistics and customer service team in a dynamic international business environment.

Apprenticeship Summary:

• Salary: £15,600 a year (based on £8 per hour)
• Working Week: Monday to Friday, 9:00am – 5:30pm (1-hour unpaid break)
• Hours: 37.5 hours per week
• Online apprenticeship training supported by skilled tutors
• Level 3 Supply Chain Practitioner Apprenticeship
• Location: 14–16 Great Portland Street, London, W1W 8QW

The Role:

This role sits within the Supply Chain and Customer Service function and reports to the Logistics & Customer Service Manager UK. The apprentice will support customer order processing, logistics coordination and supply chain operations across the UK business.

You will gain valuable experience working in a fast-paced international environment while developing core supply chain and customer service skills.

Main Duties:

• Process customer orders and manage the full order cycle from receipt to invoicing.
• Respond to customer enquiries and resolve customer complaints.
• Manage sample orders and customer returns, including issuing credit notes.
• Act as a point of contact for daily operations with production plants, warehouse teams, and third-party logistics providers.
• Liaise with finance teams to review customer credit issues.
• Conduct stock analysis and ensure alignment between warehouse and internal systems.
• Support demand planning with updates on deliveries and stock levels.
• Coordinate with internal teams including marketing, commercial, and HR.
• Maintain accurate records and ensure timely delivery of goods.
• Carry out additional duties appropriate to the role as directed.

The Candidate:

Qualifications, Qualities & Experience

• Strong attention to detail and problem-solving skills.
• Good communication skills (written and verbal).
• Results-oriented with a proactive attitude.
• Good time management and punctuality.
• Ability to work independently and as part of a team.
• Fast learner with a willingness to develop.
• Microsoft Office applications knowledge (Excel, Word, PowerPoint, Outlook)

• Advanced user of Excel

• Power BI knowledge is a plus

Training and Development:

As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:

• Study towards a Level 3 Supply Chain Practitioner qualification
• On-the-job training and mentoring from experienced professionals
• Regular progress reviews and development support

What training will the apprentice take and what qualification will the apprentice get at the end? The successful candidate will complete a Level 3 Supply Chain Practitioner qualification.

What is the expected career progression after this apprenticeship? Potential progression into a permanent role within the supply chain or logistics team, or further development within operations, subject to performance and business needs.

Pre-employment checks: Please be aware that upon a successful offer of employment, the organisation will complete right-to-work checks and an enhanced DBS check. 

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