Lodgify7mo ago

APPLY FOR FUTURE JOBS AS CUSTOMER SUCCESS! 🚀

Barcelona - CataluñaRemoteFull-time Contrato Indefinidomid

OtherApply

3 views0 saves0 applied

Apply Now

Quick Summary

Overview

⭐ Who we are Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.

Technical Tools

customer-successcustomer-support

⭐ Who we are

Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.

Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals.

⭐️ Why join our talent pool?

We’re always looking for passionate, proactive individuals to join our growing Customer Success team. By joining our talent pool, you’ll be among the first to hear about future opportunities across all Customer Success roles at Lodgify - including Customer Support, Connectivity Specialist, Customer Onboarding Specialist, and Payments Collection Specialist.

Whether your strengths lie in helping customers troubleshoot issues, guiding them to adopt new features, or ensuring smooth integrations and payment processes, you’ll play a key role in making sure our clients succeed with Lodgify!

Customer Support: Provide top-tier support via phone, email, and chat, ensuring issues are resolved quickly and customers stay delighted. Share feedback across teams, document bugs, and help improve Lodgify’s platform - all while building strong relationships and delivering an outstanding customer experience!

Connectivity Specialist: Provide expert guidance on connection types, troubleshoot complex integration issues, and deliver top-notch support via chat, email, and calls. Build strong client relationships, ensure excellent service, and help customers get the most out of Lodgify’s platform.

Customer Onboarding Specialist: Take ownership of new customers, assist with account setup, and provide hands-on training to ensure smooth onboarding. Use a consultative approach to drive product adoption, gather feedback, and identify upsell opportunities!

Payments Collection Specialist: Manage customer retention, handle billing and collections, and resolve payment issues with a personalized touch. Use your negotiation skills to retain customers, identify upsell opportunities, and ensure smooth account upgrades - all while maintaining strong, positive relationships.

Location & Eligibility

Where is the job

Worldwide

Fully remote, anywhere in the world

Who can apply

Open to applicants worldwide

Listed under

Worldwide

Listing Details

Posted: September 30, 2025
First seen: March 26, 2026
Last seen: May 10, 2026

Posting Health

Days active: 45
Repost count: 0
Trust Level: 39%
Scored at: May 10, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust

Apply for this position

Lodgify

lever

Lodgify is a vacation rental software company that provides tools for hosts and property managers to create websites, manage bookings, and synchronize property data across various channels. Their mission is to empower lodging businesses worldwide to start and grow through technology.

Employees

350

Founded

2012

Domain

Jobs

External application · ~5 min on Lodgify's site

Please let Lodgify know you found this job on Jobera.