Change Management & Communications Manager

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach—every customer benefits from our capabilities and our care.

• Apply Frameworks: Utilize structured change management methodologies (e.g., Prosci ADKAR) to create scalable strategies for enterprise-wide transformation initiatives.
• Impact Assessments: Conduct thorough change impact assessments and stakeholder readiness analyses to identify risks, friction points, and training gaps.
• Build User Engagement and Adoption: Proactively design specific tactics to build partnership with user communities, identify and collaborate with leadership to manage resistance.
• Define Measures: Establish, track, and report on key measures regarding technology adoption, user satisfaction, and change velocity.

• Content Strategy: Develop and execute comprehensive internal communication plans that align with transformation timelines and overarching company goals.
• Develop Communications: Draft, review, and distribute high-quality communication materials including organization-wide emails, intranet updates, leadership talking points, FAQs, and newsletters.
• Audience Tailoring: Translate technical documentation related to software deployments into clear, everyday business language for diverse workforces.
• Executive Presentation: Partner with IT leadership and product owners to build compelling presentations, visual toolkits, and roadmaps for steering committees and executives.

• Coaching & Advisory: Act as an advisor to project leaders, functional leaders, and senior stakeholders across the organization to help them effectively lead their teams through transitions.
• Training Alignment: Collaborate with training specialists and HR to ensure communication strategies perfectly align with user training timelines and learning materials.
• Feedback Loops: Establish two-way communication channels to capture employee sentiment, gather end-user pain points, and feed insights back to the technical project teams.

• Bachelor’s degree in Communications, Business Administration, Organizational Development, or a related field.
• 5+ years of experience leading change management and communications in distributed organization. IT implementations (e.g., ERP upgrades, cloud migrations, digital workspace rollouts).
• Exceptional written, verbal, and visual presentation skills, with a proven track record of simplifying technical jargon.
• Proficiency with digital collaboration tools, content management systems (CMS), Microsoft SharePoint, and advanced PowerPoint layout design.
• Outstanding interpersonal and influencing skills, with the ability to build trust and navigate competing priorities with senior stakeholders.

• Change Management Certification (e.g., Prosci, CCMP) is highly preferred.
• Experience working in an Agile/Scrum environment.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Indoor office setting with controlled temperature. 
• Potential visits to outdoor industrial sites with exposure to weather extremes. 
• Potential exposure to noise, dust, chemicals, or other environmental factors. 
• Travel requirements, monthly.

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies.