Product Manager

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries, and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach—every customer benefits from our capabilities and our care.

• Requirement Harvesting: Partner with operations leaders and field supervisors to identify pain points and define the "future state" of our field-facing processes.
• Technical Translation: Convert operational needs into clear, actionable development specs and user stories for internal IT teams or third-party consultants.
• Development Orchestration: Act as the central point of contact for developers and consultants, ensuring technical builds align with the original operational vision and stay on schedule.
• Quality & Testing: Lead User Acceptance Testing (UAT). You are the final gatekeeper, ensuring every system is "field-ready" and rugged enough for our environment.
• Training & Enablement: Develop high-impact training materials, manuals, and SOPs. You don’t just explain how a button works; you explain why the process matters to the business.
• Rollout Management: Lead the physical and digital rollout of new systems. You will be on the ground during critical phases to troubleshoot and ensure adoption.
• Strategic Communication: Keep the organization informed. You will provide regular updates to senior leadership on project health and communicate "wins" and changes to the entire workforce.
• Post-Implementation Hypercare: Provide dedicated operational support and troubleshooting following rollouts, serving as the primary point of contact to refine workflows and ensure full system stabilization before transitioning to long-term maintenance.

• Experience: 5+ years in self-perform heavy construction industry (mission critical and industrial) developing process improvements in the field using technology, ideally within the construction, industrial, or energy sectors.
• Education: Bachelor’s degree in Business, Engineering, or Computer Science. An MBA or PMP certification is a plus.
• Technical Savvy: Experience working with various data sets, like ERP systems (e.g., Vista Viewpoint), field-ticketing software, or custom-built operational tools, and adopting them to meet the needs of end users either through formal IT processes or leveraging available toolsets like, macro-enabled Excel and Office products, PowerBI, AI app development, SQL, or any other mobile or web enabled toolset.
• The "Loenbro" Fit: You must possess a high degree of Urgency and Integrity. You should be as comfortable in a boardroom as you are on a job site in high-vis gear.
• Communication: Ability to translate "tech-speak" into "field-speak" and vice versa.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Indoor office setting with controlled temperature.
• Visits to outdoor construction sites with exposure to weather extremes.
• Potential exposure to noise, dust, chemicals, or other environmental factors.
• Ability to work outside and at the job site most of the time is required.
• Ability to travel up to 25%, as needed.

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies.