MA/PSR

Department: UHC: Peds - Highland - General

Job Summary: The MA/PSR performs patient oriented procedures with the ability to work with and evaluate specific age groups and tasks within the scope of their education and training, under the supervision of a physician or licensed staff person. The MA/PSR monitors & controls patient flow for check-in, check-out, and appointment procedures. Performs other duties as needed.

Education and Experience: High school diploma or GED required. Graduate of a Medical Assistant (MA) program required.  Minimum one year Medical Assistant experience required, preferably in an ambulatory setting.

Knowledge and Skills: Medical Assistant principles and practices in an ambulatory setting. Able to: read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer and software programs necessary to the position; troubleshoot and calibrate patient care equipment. Relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction.    Communicate effectively in English in person, in writing, and on the telephone; think critically; work independently with minimal supervision; perform basic math functions; manage multiple assignments effectively; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Distinguish colors and smells as necessary for patient care; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place/patient care; see adequately to read computer screens, medical records, and written documents necessary to position; discern temperature variances through touch.

Licensures and Certifications: Medical Assistant (MA) certification required.   Basic Life Support (BLS) certification from the American Heart Association