Trainer-MA/PSR

Department: UHC: Family - Highland Springs

Job Summary: The Trainer-MA PSR is an advanced super user in the Electronic Medical Record (EMR) and trains staff in new and ongoing training and education.  Serves as a preceptor for new MA's during their orientation period and as needed.  Performs other duties as needed.

Education and Experience: High School Diploma or GED required. Graduate of a Medical Assistant (MA) program required. Minimum of three years clinical experience required.

Knowledge and Skills: Extensive knowledge of the Employee Medical Record systems and processes. Able to: read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer and software programs necessary to the position; troubleshoot and calibrate patient care equipment.  Relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction.   Communicate effectively in English in person, in writing, and on the telephone; think critically; work independently with minimal supervision; perform basic math functions; manage multiple assignments effectively; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail.   Distinguish colors and smells as necessary for patient care; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place/patient care; see adequately to read computer screens, medical records, and written documents necessary to position; discern temperature variances through touch.

Licensures and Certifications: Medical Assistant (MA) Certification required.    Basic Life Support (BLS) certification from American Heart Association (AHA) required within 90 days of hire.