Store Supervisor - Full Time

To oversee the smooth running of check-out operations, ensuring adequate cover at all times for speedy service, ensuring adequate Staff numbers remain on the Tills to prevent Queues.

To ensure the highest standard of customer care is given to our customers at all service areas.

To keep a look out for shoplifters and other suspicious activity around the store and make sure that all Doors to back-office areas are kept locked and that staff are careful when cashing up.

To ensure all staff comply with the law on sale of alcohol, cigs and lottery tickets.

To be very vigilant as to whom some customers may be buying alcohol for especially if there are youngsters about.

To ensure Seating areas are always kept clean and tidy including Public Toilets, Sales Floor Store front and Forecourt areas.

To liaise with previous shift Manager to follow up outstanding jobs from earlier in the day and to prioritise work schedules at the beginning of evening shift, and through the evening.

To ensure the store is adequately merchandised and left ready for next day’s business.

To monitor sales floor and public toilets ensuring they are maintained in a clean and tidy condition at all times and that cleaning record sheets are filled in.

To handle customer queries, requests and complaints according to the store’s procedures.

To ensure company policy on health and safety is adhered to at all times by all employees.

To maintain careful watch over all forecourt activities.

To record any drive offs, accidents or other incidents as per company instructions.

To ensure company rules, policies and procedures are adhered to.

To carry out any other duties as directed by store management.