Control Centre Monitoring Officer

In this varied role, you will:

Monitor CCTV and help keeping the community safe by following the CCTV Code of Practice.
Support frontline teams, including the Metropolitan Police, Carry out data checks across multiple systems and maintain high‑quality reports. Handle Out‑of‑Hours calls, including raising urgent housing repairs and processing social services referrals. Play a key part in ensuring the council’s services run smoothly during the most critical hours.

Shift Pattern
You’ll be part of our Late/Night Shift team:
Shifts operate between 16:00 and 06:00 (7.2 hours per shift + 48‑minute meal break).
You’ll work three weekends out of four, as well as Bank Holidays on rotation.

This is a role for someone who understands the importance of working in a fast‑paced, out‑of‑hours environment.
You’ll be joining a dedicated team that values teamwork, and public service. Training will be provided, to assist with your development. 

Please see JD here

closing date: 31st May 2026

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.