IT Systems Administrator

Lovelytics is a Databricks-focused data and AI consulting firm specializing in artificial intelligence, data management, and analytics solutions. Since partnering with Databricks in 2021, Lovelytics has experienced exponential growth, growing from 50 people to over 340 over the past 3 years. Lovelytics is a trusted partner for many of the most high-profile enterprise clients in Media & Entertainment, Manufacturing, Energy & Utilities, Retail & CPG, Healthcare & Life Sciences, and Financial Services.

Identity & Access Management

• →Manage onboarding, offboarding, access changes, and role-based permissions across core systems
• →Administer Okta (SSO, MFA, provisioning, groups, integrations)
• →Maintain secure access across business-critical SaaS platforms

Endpoint & Device Management

• →Provision and support macOS/Windows devices across distributed teams
• →Manage MDM tools (Kandji, Intune, Apple Business Manager) for deployment, patching, and compliance
• →Troubleshoot device, application, VPN, and access issues

SaaS Administration & IT Operations

• →Administer Google Workspace, Microsoft 365, Slack, Zoom, Atlassian, Salesforce, GitHub, and related tools
• →Manage licenses, permissions, security settings, and process improvements
• →Provide escalated IT support, ticketing oversight, asset management, and vendor coordination

Security & Compliance

• →Support SOC 2, NIST, and CIS-aligned IT controls
• →Assist with endpoint security, access reviews, audit readiness, and incident response

 Required Skills & Experience: 

• →3+ years in IT administration, systems administration, or internal IT operations
• →Strong Okta, Google Workspace, and Microsoft 365 administration. Okta Workflows, SCIM/SAML/OIDC/LDAP preferred
• →Experience with SSO, MFA, lifecycle management, and SaaS administration
• →macOS/Windows support, MDM tools, and device deployment
• →Strong troubleshooting, communication, and process improvement skills