French Translator | Customer Service Agent (French Canadian Bilingual)

MRF 242841

Is This YOU? Then We Want to Meet You!
We are seeking a skilled Contract French (Canadian) Translator & Customer Messaging Specialist to support an upcoming Canadian tour. This role will focus on translating English signage, materials, and customer-facing communications into culturally accurate French (Canadian), while also helping shape messaging that resonates with French-speaking audiences in Canada.

Who We Are:
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

Requirements

- The ideal candidate has a strong understanding of Québec French language nuances, tone, and regional preferences, along with experience in localization and customer-facing communication.
- Translate tour signage, merchandise signage, safety materials, and customer-facing documents from English to French (Canadian)
-Ensure all translations are culturally appropriate, regionally accurate, and aligned with Québec language standards
-Adapt messaging—not just translate—to ensure clarity, tone, and audience relevance
-Proofread and review translated materials for accuracy, grammar, and consistency
-French-Canadian Messaging Development
-Partner with internal teams to create customer-facing messaging tailored to French-speaking Canadian audiences
-Provide guidance on tone, phrasing, and terminology to ensure an authentic and localized experience
-Review marketing, signage, and announcements to ensure alignment with French-Canadian expectations

Tour Support
-Assist in preparing materials ahead of tour stops in French-speaking regions
-Be available for quick-turn translations and updates during active tour periods

Requirements
1-2 Years of Experience
Software/platforms required: FreshDesk
The ideal candidate has a strong understanding of Québec French language nuances, tone, and regional preferences, along with experience in localization and customer-facing communication.