Lucidmotors22d ago

Data Analyst Intern

United States·Amsterdamentry

OtherData Analyst Intern

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Quick Summary

Overview

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture,

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OtherData Analyst Intern

About Lucid

At Lucid, we are reimagining the future of mobility. As a Data Analyst Intern within our Customer Experience team, you will help turn customer and operational data into insights that improve the end-to-end Lucid journeyn from first interaction to aftersales support.

This internship is a great opportunity for a student who enjoys working with data, is curious about customer behavior, and wants to gain hands-on experience in an international, fast-moving environment.

Responsibilities

~1 min read

→Support the maintenance and improvement of dashboards related to Customer Care, Voice of the Customer (VoC), and Customer Journey performance
→Help ensure data accuracy and consistency across reporting tools such as Power BI and Tableau
→Assist in monitoring key performance indicators such as NPS, CSAT, response times, and resolution rates
→Support the analysis of customer care performance, including ticket volumes, SLAs, and resolution trends
→Help identify patterns, inefficiencies, and opportunities for improvement through data analysis
→Prepare recurring reports and dashboards for team reviews and leadership updates
→Assist in combining survey results, customer feedback, and operational data into clear insights
→Support the analysis of customer feedback to identify common themes, pain points, and trends
→Contribute to Customer Journey analysis across Sales, Delivery, and Aftersales
→Work with different teams such as CX, Service, Retail, and Digital to gather data inputs and business context
→Support small improvements in reporting processes, including data clean-up and basic automation
→Present findings in a clear, structured, and easy-to-understand way

Currently enrolled in a Bachelor’s program in a field relevant to this internship, such as Data Analytics, Business Analytics, Economics, Statistics, Business Administration, or a similar quantitative or analytical study
Looking for an internship where you can apply your academic knowledge in a practical business environment
Strong interest in data analysis, customer experience, and using insights to improve processes or services
Good working knowledge of Excel or Google Sheets, including formulas and pivot tables
Comfortable working with data, spotting patterns, and approaching problems in a structured way
Detail-oriented and organized, with the ability to manage multiple tasks at once
Eager to learn, open to feedback, and proactive in asking questions
Able to communicate clearly in English, both written and verbal
Enjoy working collaboratively with different stakeholders and teams

Nice to Have

~1 min read

Familiarity with data visualization tools such as Power BI or Tableau
Basic exposure to SQL, Python, or R
Interest in customer experience, digital journeys, service operations, or the automotive/EV industry
Previous academic, internship, or project experience involving data analysis, dashboards, reporting, or customer insights

Hands-on experience working with real business and customer data in an international company
Insight into how data supports decision-making across different parts of the customer journey
The opportunity to develop your analytical, reporting, and communication skills in a practical setting
Exposure to cross-functional collaboration with teams such as Customer Experience, Service, Retail, and Digital
A chance to learn how customer feedback and operational metrics can be translated into meaningful business improvements
Mentorship and guidance from experienced professionals in a dynamic and innovative environment

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable local laws and regulations.

Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations@lucidmotors.com.

Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.