Customer Service Representative (Parental Leave Cover)

Who We Are:
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

Diversity Matters:
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Key Info:

About the Role:
The Customer Service Representative plays a key role in supporting the flow of products across Lush Australia and New Zealand. In this role, your 'customers' are our stores and online fulfilment centres.

As a Parental Leave Cover, you will help ensure products made in-house at Villawood are delivered fresh and on time, keeping stores well-stocked and supporting a smooth logistical operation across the region.

The role is integral for communication between the manufacturing and retail teams at Lush. The successful candidate will build strong relationships with stores, warehouses, support teams, and manufacturing rooms, while focusing on inventory management, national and international logistics, and maintaining and improving data integrity.