Client Solutions Specialist

Philippines·ManilaFull-timemid

OtherSolutions Specialist

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Key Responsibilities

Develop and execute a coordinated project plan to manage successful client onboarding, data transitions,

Technical Tools

OtherSolutions Specialist

~1 min read

→Develop and execute a coordinated project plan to manage successful client onboarding, data transitions, and other professional service engagements across the Lone Wolf platform suite
→Deliver product training, pre-sales and post-sales application related activities and escalated application support in accordance with internal guidelines and policies for the Lone Wolf platform suite
→Conduct comprehensive needs assessments and requirements gathering to ensure accurate solution alignment
→Provide regular internal and external status updates highlighting accomplishments, milestones, and potential risks
→Work directly with key client leads to provide expertise around software configuration
→Use expertise of Lone Wolf software and customer environments to consult agencies on best practices
→Work closely with the Business Solutions Consultant team to ensure a seamless transition from onboarding to product adoption and ongoing utilization
→Provide clear guidance around data extracts from the Lone Wolf application so clients can take advantage of third-party APIs
→Track project milestones and deliverables to ensure engagements remain on schedule and within budget
→Maintain a comprehensive understanding of in-progress product development, product vision, and Lone Wolf direction
→Participate in internal UAT activities as required
→Maintain a good knowledge of the real estate industry and trends within the industry