Field Technician (Buffalo, NY; Rochester, NY)

Join an Award-Winning Team at WONDER Windows Showers & Baths!

WONDER, a leader in home improvement since 1962, is growing fast—and we want you to grow with us! Recognized as one of Rochester’s Top 100 companies and one of New York’s Best Companies to Work For in 2025, we take pride in our strong reputation, commitment to excellence, and a workplace culture that fosters success.

We are hiring a Field Technician for a flexible role that may include:

• Installation work
• Service and troubleshooting
• Final measurements prior to ordering materials

This position is ideal for someone with construction, remodeling, or installation experience who wants a role where no two days look the same.
  Duties & Responsibilities:

Depending on the project and your experience level, you may be:

• Installing shower, bath, and home improvement products
• Performing service work or repairs on existing installations
• Conducting final measurements before materials are ordered
• Troubleshooting issues and identifying solutions in the field
• Reviewing project details with homeowners
• Documenting completed work with photos and job notes

This role provides variety, independence, and the opportunity to expand your skills across multiple areas of the business.
  Qualifications:

• NYS Driver’s License required
• Minimum 2 years of bathroom shower & tub installation-related experience
• Cooperative, easy-going personality when dealing with customers
• Ready to learn as well as teach others so that we all improve together
• Positive, safety-focused outlook
• Ability to work 8–9 hour days if needed and overtime on Saturday mornings

  Benefits of Joining WONDER:

• Great pay based on your professional work experience and willingness to learn
• Excellent health benefits and matching 401(k) retirement plan
• Vacation, sick, and holiday pay
• Family-owned company with low turnover
• Friendly and collaborative team environment
• Opportunity for advancement

Compensation:

• $25.00 – $35.00 per hour

Benefits:

• Company vehicle is provided
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Tools provided
• Vision insurance

Schedule:

• Full time
• 8-hour shift
• Day shift
• Year-round work

Work Location: On the road