Client Care Assistant (Part-time) (St. Louis, MO)

Responsibilities include, but are not limited to:

• Communicate with clients regarding concerns involving attorneys or firm policies.

• Provide exceptional customer service while building positive relationships with current clients.

• Serve as a liaison between clients and the Firm to help resolve concerns professionally and compassionately.

• Listen carefully to client concerns and work toward practical resolutions while explaining Firm policies and procedures.

• Communicate with clients by phone and email in a timely and professional manner.

• Maintain professionalism, empathy, confidentiality, and sound judgment in every client interaction.

• Work collaboratively with attorneys, Client Care leadership, and other departments to ensure an outstanding client experience.

The ideal candidate will possess:

• High school diploma or equivalent.

• Strong computer skills and proficiency with Microsoft Office.

• Typing speed of approximately 45 WPM or higher.

• Excellent verbal, telephone, and written communication skills.

• Outstanding customer service and interpersonal skills.

• Ability to remain calm and professional when handling difficult conversations.

• Strong organizational skills and attention to detail.

• Excellent attendance and punctuality.

• Prior law firm, legal, customer service, hospitality, call center, or client relations experience is preferred, but not required.

At Stange Law Firm, we believe that outstanding client service is one of the foundations of our success. We are committed to investing in our employees and creating opportunities for long-term career growth.

We offer:

Stange Law Firm, PC is a multi-state law firm devoted exclusively to divorce and family law, with offices throughout Missouri, Illinois, Kansas, Oklahoma, Nebraska, Indiana, Iowa, Kentucky, and Texas—and we continue to grow.

As one of the fastest-growing law firms in the United States, our attorneys have been recognized by organizations including Super Lawyers, The National Trial Lawyers, The National Academy of Family Lawyers, and many others. Our attorneys also regularly present Continuing Legal Education programs for organizations such as The Missouri Bar, National Business Institute, and MyLawCLE.

As we continue expanding into new markets across the country, we remain committed to providing exceptional legal representation while creating rewarding career opportunities for our employees.

To learn more about Stange Law Firm, visit www.stangelawfirm.com.

Interested candidates should submit a resume and references to our Recruiting Director.

Watch our recruiting video to learn more about careers with Stange Law Firm:
https://www.youtube.com/watch?v=PJMiDiwD-8E

All information submitted will be kept confidential in accordance with EEO guidelines.

State: Missouri
This is a part time position