Experienced Sales Assistant with Supervisory Experience

• To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

• To communicate with the customers in and effective and welcoming manner

• Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level

• Ensure high quality and consistent customer service is provided at all times

• To delegate and communicate effectively with the retail sales team

• To supervise the effective induction and training of employees

• Assist the Store Manager in the effective management of retail sales team performance
  

• To accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy

• Assist customers in bagging purchases

• Maintain knowledge of current in store sales and promotions

• Answer customer queries with regard to the store and its merchandise

• To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate

• Open and close cash registers performing tasks such as counting money, balancing cash drawers and making deposits in line with cash handling policy

• Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times

• Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager

• Maintain a clean and well organised back store area

• To receive and check stock in line with company guidelines

• Ensure stock is packed in line with company merchandising guidelines

• Update shelf edged labels as instructed by the Assistant Store Manager

• To rotate stock appropriately minimising waste

• To be vigilant at all times to prevent stock loss and waste

• To conduct stock takes as instructed by Assistant Store Manager/Store Manager

• To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards
  

Any other duties that may be assigned to you by the Assistant Store Manager/Store Manager