Digital Community Manager - Freelance, Remote

Our client is a fast-growing AI company focused on building efficient, adaptive intelligence that learns continuously and serves diverse, real-world use cases. They believe AI should adapt to people—not the other way around—and are building systems and interfaces that make that possible. The company supports a global user community and is expanding its community programs as they scale.

This role exists to build, grow, and support a global user community—primarily on Discord—by fostering a welcoming, responsive, and organized environment. The Digital Community Manager will act as a bridge between users and internal teams: acknowledging questions, triaging technical issues, and surfacing insights to improve user experience. As the community expands, this role will also help create scalable processes and support events that drive engagement and growth.