Salesforce Administrator - Freelance, Remote

About the Client
Our client is a rapidly growing healthcare staffing and home health organization that supplies compassionate, reliable providers to a variety of care settings. They prioritize taking care of their people so their people can take great care of patients, pairing strong support and benefits with modern technology. They value speed, trust, and doing good while doing well, leveraging innovative tools to bridge urgent needs with quality staff.

Why does this role exist?
This role exists to provide Tier 2 Salesforce Administrator support for help desk escalations that require an admin license, ensuring timely resolution and a seamless experience for internal users. The team is expanding and needs a dedicated admin to own complex tickets, maintain data quality, and manage user provisioning across Salesforce and integrated systems as the organization scales. The position also supports process automation, documentation, UAT for major releases, and vendor coordination to safeguard platform reliability and performance.