Senior Business Analyst

Waterloo / OntarioFull-Timesenior
Business AnalystData & AI
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Overview

Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers,

Technical Tools
Business AnalystData & AI
Who We Are; What We Do; Where We’re Going
 
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
 
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
 
With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
 
If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

We’re looking for a Senior Business Analyst who thrives at the intersection of business and technology. In this role, you’ll partner closely with stakeholders across Marketing, Sales, Operations, and Technology to translate business needs into clear, actionable requirements that drive scalable solutions. You’ll play a key role in improving processes, enabling data-driven decisions, and ensuring successful delivery of system enhancements across our enterprise application landscape.
  • Partner with business stakeholders to understand objectives, pain points, and opportunities for improvement;

  • Understand systems to guide solutions and perform configuration when needed;
  • Elicit, document, and validate business and functional requirements;

  • Apply analytical, problem-solving, and critical-thinking skills to analyze current-state processes and design optimized future-state workflows;

  • Present ideas and influence business decisions to both technical and non-technical audiences;

  • Translate requirements into user stories, process flows, and acceptance criteria;

  • Ensure solutions align with business strategy, data integrity, and compliance requirements;

  • Support UAT planning and execution, including test case development and defect triage;

  • Support system implementations, enhancements, and integrations;

  • Manage multiple initiatives with a range of stakeholders in a fast-paced, ever-evolving environment;

  • Become a process expert and source of leadership for supported business units.

  • Bachelor's degree or diploma in a relevant field; 

  • 5+ years of experience improving and implementing business processes/systems;

  • 3+ years of experience administering Salesforce;

  • Prior experience working in an Agile environment;

  • Prior experience in a high-growth technology setting.

  • Marketing experience an asset;
  • Marketing Cloud and Service Cloud experience an asset;

  • Familiarity with ON24, LeanData, Demandbase, Zapier, CVENT, Drift, Salesloft, Qualified an asset;

  • Salesforce certifications an asset.

  • Location & Eligibility

    Where is the job
    Waterloo / Ontario
    Hybrid — some on-site time required
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    April 21, 2026
    First seen
    April 21, 2026
    Last seen
    May 5, 2026

    Posting Health

    Days active
    13
    Repost count
    0
    Trust Level
    30%
    Scored at
    May 5, 2026

    Signal breakdown

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    Senior Business Analyst