Front Desk Administrator

Who We Are

Mikisew Awasis Kisiwatsowin Society (MAKS) is a Delegated First Nations Agency supporting the safety, wellbeing, and cultural connection of Mikisew Cree First Nation children, youth, and families residing on reserve. The organization delivers culturally grounded intervention and family support services rooted in Cree values and traditions. Working alongside families, Elders, and community partners, we focus on strengthening families and keeping children connected to their culture, community, and identity. Through a trauma-informed and holistic approach, the Agency promotes healing, resilience, and healthier futures for Mikisew Cree First Nation children and families.

Who You Are

Mikisew Awasis Kisiwatsowin Society is seeking a Front Desk Administrator to be the first point of contact for visitors, families, and staff, providing administrative support and ensuring smooth office operations in a children’s services environment. This position requires strong organizational skills, a friendly and professional demeanor, and a commitment to ensuring the safety and well-being of children and families.

Roles & Responsibilities:

• Greet and assist families, visitors, and children with a friendly and professional demeanor.
• Answer and direct phone calls, respond to inquiries, and provide information about services.
• Schedule and confirm appointments for families and staff.
• Maintain and manage the front desk area to ensure a welcoming environment.
• Manage office correspondence, including emails, faxes, and mail.
• Organize and maintain filing systems for children’s records and other documentation in compliance with Provincial requirements, privacy and confidentiality.
• Assist in preparing materials and documents for staff meetings, appointments, and services.
• Enter and maintain data in various databases and spreadsheets.
• Keep the front desk area organized, clean, and secure at all times.
• Assist with office supply inventory and order materials as needed.
• Handle basic office tasks such as photocopying, faxing, and filing.
  
• Perform other related duties and responsibilities as assigned to support the agencies objectives.

Education and Experience:

• High school diploma is required.
• Business administration certificate preferred.
• Minimum 1-year of experience in an administrative role.
• Experience working knowledge of First Nations culture, traditions and values is a definite asset.
  
• Strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
• Strong written and oral communication skills.
• Ability to work independently and manage multiple tasks effectively.
• Compassionate and empathetic, with a strong understanding of the needs and sensitivities of children and families.
• Ability to speak Cree or Dene is an asset.
  

Requirements:

• Criminal Record Check with Vulnerable Sector.
• Child Intervention Record Check.
• Possess a valid Class 5 driver’s license with a satisfactory 5-year Drivers Abstract.
• Willingness and ability to travel as required.
• Willingness and ability to work after hours and/or weekends when required.
• Willingness to submit to an oath of confidentiality.

Position is open until a suitable candidate is found. All applications will be reviewed, although only candidates selected for an interview will be contacted. Mikisew Awasis Kisiwatsowin Society is committed to equal opportunity employment and encourages applications from all qualified individuals.

Kinanâskomitin (Thank you) for your interest.