Medical Receptionist

·         Creating and managing patient files such as scheduling, confirming, and inquires.

·         Answer telephones in a timely and courteous manner.

·         Use our EMR system to access patient’s information and record all conversations.

·         Identify patients' needs, clarify information, and provide solutions or alternatives in a state of an emergency.

·         Following communication scripts and guidelines when handling different topics.

·         Help contribute to team effort by smoothly transitioning into daily roles as needed with standard operating procedures and instructions.

·         Coordinate with managers/ supervisor to help maintain the receptionist and waiting area.

·         Associates/ Bachelors Degree required 

·         Excellent written and communication skills; Strong organizational and problem-solving skills. Must be able to think creatively and multitask. Ability to work with diverse population.

·         Great time management and multitasking skills.

·         Positive, energetic, team-player, reliable, and pleasant attitude