Senior Partner Development Manager, TikTok & Emerging Platforms

We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

We are looking for a Senior Partner Development Manager to own and scale Manychat’s next major platform partnership — TikTok.

In this role, you will lead our integration from early-stage development to full general availability while serving as the primary external point of contact and internal driver of cross-functional execution.

This role requires a highly strategic operator who can build strong platform relationships, navigate ambiguity in emerging ecosystems, and translate early partnership while laying the foundation for future platform expansions beyond TikTok. 

• →Own the end-to-end TikTok partnership — serving as primary external POC across their Product, Ads, and Partnership teams
• →Drive the partnership from beta to GA: secure product commitments, negotiate commercial terms, align on joint go-to-market, and coordinate technical requirements
• →Translate Manychat's platform value into partner-relevant outcomes — particularly around advertising revenue, creator monetization, and user engagement
• →Represent Manychat at major partner events and summits at a senior level
• →Lead partnership exploration with emerging strategic social media and content platforms: initiate relationships, validate opportunities, and build proposals that position Manychat as a first-mover design partner
• →Work closely with Product and Engineering to define platform-specific requirements and balance product reuse with platform-native innovation
• →Set partnership goals and coordinate cross-functionally to ensure delivery across Product, Engineering, Marketing, and Operations
• →Stay ahead of platform trends, regulatory developments, and competitive dynamics across the creator economy

• 10+ years in strategic partnerships or business development, with experience in high-growth platform ecosystems (TikTok/ByteDance experience strongly preferred)
• Track record of taking a platform partnership from early stage to scaled launch — you're comfortable with ambiguity and building from scratch
• Experience working with ad-revenue-driven platform teams and framing partnerships around monetization impact
• Strong commercial instincts — you've negotiated revenue share, co-development agreements, and joint GTM programs
• Familiarity with the creator economy across multiple platforms, not just one
• Ability to manage multiple partnerships simultaneously at different stages of maturity
• Excellent cross-functional skills — you can align Product, Engineering, and Marketing without owning any of those functions
• Strong data and analytical skills to drive opportunity sizing and prioritization decisions
• Willingness to travel for partnership summits, events, and relationship-building