Parts Team Leader Level II

• →Oversee day-to-day parts department operations.
• →Hire, train, motivate, coach, monitor and evaluate the performance of parts department team members.
• →Implement safe, effective and efficient work procedures.
• →Provide excellent customer service.  Communicate effectively with internal and external customers to determine their parts needs. 
• →Acts as a liaison between the parts department and other store operations.
• →Adhere to established parts inventory levels and balance them for maximum turnover determined by Team Support.
• →Serve the internal or external customer in a professional and knowledgeable manner.
• →Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• →Sort and place materials and parts on racks, shelves, or in bins.
• →Enter parts inventory information through use of IDS.
• →Place price tags as appropriate on merchandise
• →Maintain good working relationships with factory and vendors as they relate to product and quality control.
• →Special order merchandise as necessary while working with customer for best price
• →Inform technicians and customers of arrival of special order parts.
• →Carefully check invoices against work orders.
• →Keep parts catalogs up to date
• →Adhere to established policy for special ordering of parts.
• →Maintain accurate records of sales, inventory and orders through IDS..
• →Perform weekly cycle counts to maximize inventory accuracy
• →Coordinate and execute a physical inventory bi-annually
• →Assist Service Manager, Service Advisors and technicians to ensure timely turnaround of parts to be utilized for work orders.
• →Maintain an orderly, clean, and professional parts area.
• →Analyze sales, expenses, and inventory on a monthly basis to maintain profit goals.
• →Promote and fully participate in the MarineMax Safety Program; ensuring a safe workplace free of hazards for all team members.
• →Other duties as assigned

Physical requirements for a Parts Teamer Leader- Level II are physically demanding, focusing on stamina, heavy lifting, and the ability to work in awkward, cramped positions. Key physical demands include: 

·         Lifting and Carrying: The ability to lift, push, pull, or carry heavy objects, often more than 50 pounds.

·         Physical Stamina: Ability to stand and walk for long periods, sometimes up to several hours a day.

·         Climbing and Balance: Ability to climb vertical ladders and navigate stairs.

·         Weather Conditions: Exposure to extreme weather conditions including heat and cold

• Internal/external customer satisfaction
• Inventory maintenance
• Adequate inventory and turnaround time of ordering to ensure timely completion of service work
• Timeliness and accuracy of paperwork and reports
• Competitive price negotiations with vendors and suppliers