Access Control Coordinator - Jeffersonville, IN

The Access Control Coordinator (ACC) facilitates site, team and personnel access to the site. They will also assist with problem solving access requests to ensure business functionality.

Responsibilities include but are not limited to the following:

• • Facilitates team and personnel access to the site. will also assist with problem- solving access requests to ensure business functionality.
  • Assist PM to conduct a monthly key audit.
  • Provides documented updates and feedback to the PM regarding access control improvements and/or concerns.
  • Maintain a site security calendar to support overall operational effectiveness.
  • Administration of onboarding / off boarding.
  • Support the management of onsite escort request process to include scheduling, metrics and communications.
  • Manage the assignment of tasks and timelines – ensure the team delivers within set schedules.
  • Audit and track restocking of officer uniforms ensuring compliance with quality and standards.
  • Coordinate and compile the weekly and monthly site reports.
  • Ensure alignment and standardization of regional documentation and reporting templates.
  • Ensure all site relevant documentation is stored securely and accessible as required. Maintain a document management system for all reports, SOPs and other relevant documentation.
  • Assist as required in audit and compliance reviews for the site.

• High school diploma or equivalent required; associate’s or bachelor’s degree in security management, information systems, criminal justice, facilities management, or a related field preferred.
• Formal training in access control systems, electronic security systems, or facilities operations is a plus.

• 2–5 years of experience in access control administration, security operations, facilities security, or a related role.
• Hands-on experience managing physical access systems, badges, credentials, and permissions.
• Experience supporting onboarding, offboarding, and role-based access provisioning.
• Preferred: Former military or LEO experience.

Communication & Customer Service

• Clear written and verbal communication skills for documenting requests and explaining access procedures.
• Strong customer service orientation when supporting employees, contractors, and visitors.
• Ability to handle sensitive or confidential information with discretion.

• Working knowledge of access control platforms (e.g., Lenel, Genetec, CCure, Avigilon, Honeywell, or similar). 
• Familiarity with card technologies, biometric systems, mobile credentials, and visitor management systems.
• Basic understanding of CCTV, intrusion detection, and alarm monitoring systems as they relate to access control.
• Proficiency with standard office software and security management systems.
• Familiarity with incident reporting, investigations, and basic risk assessment methodologies.
• Understanding of security policies, procedures, and post orders.
• Proficiency with standard office software (e.g., Microsoft Office, Google Workspace) and security management systems.

Core Competencies

• Strong organizational and coordination skills with attention to detail.
• Effective written and verbal communication skills for incident reports and stakeholder coordination.
• Ability to remain calm and make sound decisions in high-pressure or emergency situations.
• Strong customer service orientation and professional demeanor.

Benefits: 

• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off 
• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

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