Front of House Assistant Manager

Massanutten Resort

Join Our Team!

Required

• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Excellent customer service skills
• Computer skills (including Microsoft Word, Excel, Outlook, and general database applications)
• Strong understanding of ABC regulations
• Previous food and beverage management experience
• Must be at least 21

Preferred

• Serve safe certification
• Understanding of profit and loss statements
• Understanding of labor reports
• Beer, wine, and liquor knowledge

Typical Schedule

Days:

Full availability required, including mornings, nights, weekends, and holidays

Hours:

Scheduling needs will vary based on business demands. Minimum scheduling requirement of 40 hours per week.

Core Responsibilities

• Assist the general manager in upholding standards of customer service, ABC regulations, food quality and presentation, and daily operations of the restaurant
• Assist general manager in maintaining company culture including training and development of new and existing employees and ensuring an effective feedback loop between management and employees
• Maintain inventory control, including ordering of products as assigned by the general manager from distributors
• Actively participate in problem-solving as it pertains to maintaining business flow  
• Involve supervisors in the process of implementation. 
• Maintain a culture of improvement and achievement through consistent measurement, analysis, and recognition
• Other duties as assigned by management

For more information, please contact us at 540-437-3372 or shenandoahprovisions@massresort.com.