IT Co-Op

United States·BostonFull-Time Co-Opmid

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Overview

Summary The IT Co-op is 37.5 hour/week position that supports the work of the IT department. The IT Co-op will work with IT team members on various tasks and projects in a hybrid environment.

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Summary

The IT Co-op is 37.5 hour/week position that supports the work of the IT department. The IT Co-op will work with IT team members on various tasks and projects in a hybrid environment. The IT Co-op will have an opportunity to observe and participate in IT operations including software development, technical troubleshooting, IT inventory tracking, testing, and providing end-user support. The IT Co-op will require a strong technical aptitude, ability to solve problems, and will be enthusiastic about technology and assisting others. This role must work well in a team environment and have a strong willingness to learn.

Assist the IT team with end-user technical support and projects as assigned

Provide hands on deskside IT hardware troubleshooting and support, including peripherals

Support IT Development and Business Analyst teams on tasks and projects regarding IT software development initiatives

Provide support with IT asset inventory data and tracking

Assist with MSBA application and website testing

Create and update technical documentation

Job shadowing with IT Team members

Other tasks as assigned