Front Desk - Townsend Family Dental Center (Hinesville, GA) (Brunswick; Ellabelle, GA; Evans GA; Fleming; Glennville; Hinesville, GA; Jesup; Ludowici; Midway; Pooler, GA; Port Wenworth; Richmond Hill, GA; Savannah, GA)

Greet and check in patients with a warm and professional demeanor

Answer phones, schedule appointments, and manage patient communications

Collect and process payments, verify insurance eligibility, and explain financial options

Manage patient charts, referrals, and electronic communications in Dentrix

Collaborate with the clinical team to ensure smooth patient flow and scheduling efficiency

Maintain a clean and organized front desk and lobby environment

Follow up with unscheduled treatment and missed appointments

Ensure HIPAA compliance and patient confidentiality

Minimum 1 year of experience in a dental front office setting

Proficiency with Dentrix or similar dental EMR system

Strong communication, multitasking, and customer service skills

Team player mindset with a commitment to excellence

High level of professionalism and reliability

Familiarity with dental insurance verification and billing

Ability to handle high patient volume with grace

Positive attitude and ability to help foster a supportive work culture