RFQ C004837 - Engineer (ICT Systems) FAS Specialist

Administer COI/FAS systems, ensuring availability, performance, and compliance with Service Level Agreements; Configure, maintain, and optimize Windows/Linux servers, databases (SQL/Oracle), and supporting enterprise services (e.g., DNS, DHCP, AD, GPO, ADFS); Provide technical guidance and ensuring interoperability for FAS and C2 systems; Monitor, troubleshoot, and resolve system, application, and database incidents in a timely manner; Support execution of NATO exercises by implementing and adapting system configurations; Automate administrative and operational tasks using scripting tools to improve efficiency; Perform system maintenance, updates, and security hardening, including vulnerability identification and mitigation; Provide technical support to end-users and coordinate with stakeholders across multiple domains; Document configurations, procedures, and best practices to ensure continuity and knowledge sharing. Requirements Extensive experience managing and administering COI/FAS systems, including support to NATO exercises and ensuring interoperability across commands Strong expertise in Windows and Linux server administration, system configuration, performance tuning, and security hardening Advanced database management skills (Microsoft SQL Server, Oracle) and enterprise IT services (DNS, DHCP, AD, GPO, ADFS) Proficiency in scripting (PowerShell, Python, Bash, JavaScript) for automation and operational efficiency Proven troubleshooting, system optimization, and end-user support capabilities in mission-critical environments SME-level knowledge of NATO C2 systems, ICT architectures, cybersecurity practices, and experience working in multinational environments