Officer – Corporate Banking

MeDirect is a Maltese digital bank, founded in 2004, with over 160,000 clients and operations in Malta and Belgium. We offer a wide range of financial services to both retail and corporate clients, including daily banking, savings, and corporate services.

We are always on the lookout for determined and hard-working individuals who are eager to take the next step in their career. At MeDirect, we strive to provide an exceptional employment experience, fostering growth, collaboration, and innovation.

Role Overview:

We are seeking a highly motivated, detail-oriented, and proactive Officer to join our Corporate Services team. Reporting directly to the Head of Corporate Services, the successful candidate will play a key role in maintaining exceptional client service standards, ensuring adherence to regulatory requirements, and supporting the efficient delivery of corporate banking operations.

This position offers an excellent opportunity to contribute to the Bank’s continued growth and expansion within a dynamic and fast-paced environment.

Key Responsibilities 

• Deliver a high standard of customer service, supporting client retention and contributing to the Bank’s market growth
• Ensure that all internal control procedures and regulatory requirements are consistently adhered to
• Respond promptly and professionally to client queries and requests
• Process and manage a range of administrative tasks, including:
  
  • • E-banking queries and support
    • Account opening and onboarding documentation
    • Cheque processing and deposits
    • Collection and verification of supporting documentation
    • File reviews and record maintenance
      
• Liaise effectively with internal departments to ensure smooth operational workflows
• Assist in process improvements and efficiency initiatives within the department
• Undertake any additional duties as assigned by the Senior Manager – Corporate Service
  

Requirements & Qualifications 

• Minimum of A-level standard of education and/or at least 3 years’ relevant experience in banking or financial services
• Strong understanding of corporate banking operations and administrative processes
• Proficiency in Microsoft Office applications, particularly Microsoft Excel
• Excellent verbal and written communication skills in both English and Maltese
• Strong organisational skills with the ability to manage multiple tasks and meet deadlines
• High level of accuracy and attention to detail
• Ability to work independently with minimal supervision as well as collaboratively within a team
• Strong problem-solving skills and a proactive approach to work
• Professional attitude with a commitment to confidentiality and ethical standards

Preferred Skills (Considered an Asset)

• Previous experience within a corporate banking or corporate services environment
• Knowledge of regulatory frameworks and compliance standards (e.g. KYC, AML)
• Client relationship management experience